Night Host - UT Chattanooga

Night Host

This position is responsible for the overnight operation of the 24-hour residence hall desk. The Night Host performs administrative functions as directed by staff, responds to student needs, and maintains a secure building. This position provides quality customer service to residents by sharing general Housing and Residence Life policies, procedures, and information with students.

Primary Responsibilities/Functions:

Safety & Security Functions:

• Provides customer service in the hall by greeting students and visitors and providing directions or other general information
• Observes doors and common areas for security issues or concerns, and contacts police or other appropriate resources
• Acknowledges and notifies campus police of fire alarms
• Performs other duties as assigned
• Serves as resource person who makes appropriate referrals and answers the main desk phone
• Keeps Resident Director informed of pertinent occurrences/incidents and responds to crisis situations as directed
• Assists the professional staff (Resident Director(s), Assistant Director(s), and others) with the day-to-day clerical needs of managing a residence hall complex and department, as directed by supervisor
• Oversees the complex key control, as instructed by the Resident Director

Clerical Functions:

• Handles inventories and notifies the Resident Director of lost or missing keys
• Assists students locked out of apartments to gain access to their rooms
• Understands basic housing processes & procedures and able to articulate to inquiring students and staff
• If the answer is not known to a student question, this person is to actively seek an answer on the student's behalf, when practical
• Assists the Resident Director with check-ins
• Adds charges to student accounts for lost keys, lock outs, and damages, as instructed by the Resident Director

Administrative Functions:

• Assists students locked out of apartments to gain access to their rooms
• Understands basic housing processes & procedures and able to articulate to inquiring students and staff
• If the answer is not known to a student question, this person is to actively seek an answer on the student's behalf, when practical
• Assists the Resident Director with check-ins
• Adds charges to student accounts for lost keys, lock outs, and damages, as instructed by the Resident Director

Competencies/

Qualifications:

• Knowledge of office organization and procedures, phone etiquette, typing, Microsoft Office Suite, sorting and filing
• Ability to function under pressure and constant interruptions
• Excellent verbal and written communication skills
• Excellent customer service skills
• Knowledge of university resources
• Ability to learn specialized housing & university software (Banner, RMS/Mercury, DASH, etc)

Minimum Qualifications:

High school diploma. 1+ years of clerical/office experience or security experience is preferred.

Preferred Qualifications:

Bachelor's degree. 3+ years of clerical/office and security experience. Experience working on a college campus or university setting. Previous experience working overnight.

Review of applications will begin on 6/18/2026 and will continue until the position is filled. Applications received by this date will receive priority consideration.

Compensation and Benefits:

• UT Market Range: MR04
• Anticipated hiring salary: $34,000 - $38,674
• Find more information on the UT Market Range structure
• Find more information on UT Benefits

• Job Identification 8589
• Job Category Administrative
• Posting Date 06/18/2026, 04:03 PM
• Job Schedule Full time
• Locations 705 McCallie Avenue, Chattanooga, TN, 37403, US