Office Supervisor - Environmental Health Services - Health & Social Services Division

Job Overview

The Hamilton County Health & Social Services Division has a responsibility to respond quickly and efficiently when public health emergencies occur. All Hamilton County Health & Social Services Division employees are responsible for ensuring their contact information is current and that they are accessible should a public health emergency arise. The Division maintains a call down system to store contact information and mobilize staff in the event of an emergency.

During a public health emergency, all staff are required to respond should a call to mobilize be made. Work hours may be modified to meet community needs.

Under general supervision, plan, supervise, schedule, and direct the workflow of clerical or administrative support staff. Provide high‑level administrative support to the assigned manager.

Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

• Plan, schedule, and prioritize the support staff workload to ensure efficient flow of work.
• Supervise and train assigned staff.
• Keep staff and unit manager informed of changes in regulations or policies.
• Assist in the development and revision of policies and procedures.
• Update policy manuals.
• Prepare, type, and generate a variety of correspondence, reports, records, lists, and related documents.
• Maintain records, logs, ledgers, and files.
• Coordinate clerical staff schedules.
• Answer telephone and provide information.
• Respond to public inquiries and/or problems using independent judgment.
• Prepare confidential correspondence as needed.
• Assemble and prepare various departmental reports utilizing data gathered.
• Maintain records required for the department.
• Assist in the preparation of the budget.
• Process and review purchase, maintenance, and work orders.
• Initiate travel requests and expense forms.
• Prepare periodic and ad hoc budget reports.
• Perform or assist with employee job performance evaluations for clerical staff.
• Coordinate and assure compliance of all clerical activities with standard quality‑management requirements.
• Perform other related duties as assigned.

• Knowledge of Public Health and agency goals and philosophy.
• Knowledge of rules, regulations, and policies affecting assigned work.
• Knowledge of office management principles and practices.
• Knowledge of supervisory principles and practices.
• Knowledge of basic budgeting techniques.
• Knowledge of standard office practices and principles.
• Skill in assigning, monitoring, and evaluating work.
• Skill in the use of a personal computer and related software.
• Skill in the use of a variety of office equipment.
• Skill in establishing and maintaining effective working relationships.
• Skill in verbal and written communication.

An associate’s degree in business or office management is required. A valid driver’s license is required.

OR the equivalent of a high school diploma and five (5) years administrative/clerical work experience, two (2) of which must be in a lead or supervisory role. A valid driver’s license is required.

• Prior to operating a county‑owned vehicle, all employees must complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) provided at the department level.
• This position is deemed essential during inclement weather situations and must report to or remain at work, even when administrative closings are announced, as determined by the Department Head.

Work requires limited physical effort primarily involving intermittent sitting, standing, and walking. Work requires computer usage, lifting, carrying, stooping, and bending, retrieving, or mailing records, reports, and correspondence. This position may require occasional or regular lifting and carrying of up to thirty (30) pounds.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the…