Testing Center Specialist

Testing Specialist

The Testing Specialist supports the daily operations of the Center for Student Accessibility Testing Center, ensuring equitable access to exams for students approved for testing accommodations. This position works collaboratively with the Access Coordinator for Testing and Communication Access Coordinator to facilitate a secure, organized, and student-centered testing environment. Responsibilities include administering accommodations, maintaining testing integrity, coordinating logistics, and supporting communication across students, faculty, and staff.

Testing Center Operations

• Assist in the coordination and management of testing services for students receiving approved accommodations
• Administer a variety of testing accommodations, including extended time, readers, scribes, assistive technology, and alternative formats (e.g., Braille or accessible digital exams)
• Monitor exams to ensure compliance with testing protocols, academic integrity, and security standards
• Secure completed exams and prepare them for timely return to faculty
• Serve as a point of contact for students, faculty, and staff regarding testing services
• Monitor and respond to phone calls and email inquiries in a timely and professional manner
• Communicate concerns, irregularities, or incidents to the Access Coordinator for Testing and Communication promptly
• Pick up and deliver exams as needed while maintaining confidentiality and security protocols
• Maintain accurate records related to testing services and accommodations
• If the answer is not known to a student question, this person is to actively seek an answer on the student's behalf, when practical
• Support general administrative tasks related to testing operations

Communication and Customer Service

• Serve as a point of contact for students, faculty, and staff regarding testing services
• Monitor and respond to phone calls and email inquiries in a timely and professional manner
• Communicate concerns, irregularities, or incidents to the Access Coordinator for Testing and Communication promptly

Logistics and Administrative Support

• Pick up and deliver exams as needed while maintaining confidentiality and security protocols
• Maintain accurate records related to testing services and accommodations
• If the answer is not known to a student question, this person is to actively seek an answer on the student's behalf, when practical
• Support general administrative tasks related to testing operations

Facilities and Security

• Maintain a clean, organized, and distraction-reduced testing environment
• Monitor the testing center to ensure safety, security, and adherence to policies
• Secure the testing suite/building at the end of each workday

Competencies/Qualifications

• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment
• Excellent interpersonal and communication skills, with the ability to work effectively with diverse populations
• Demonstrated ability to maintain confidentiality, exam security, and uphold academic integrity standards
• Attention to detail and ability to follow established procedures
• Ability to work collaboratively as part of a team

Preferred knowledge, skills and abilities

• Experience working in a testing center, educational setting, or disability/access services
• Familiarity with assistive technology and testing accommodations
• Experience proctoring, scribing, or reading exams
• Demonstrated ability to effectively de-escalate situations involving students, faculty, or staff with heightened concerns

Minimum Qualifications:

Associates degree

Review of applications will begin July 20, 2026 from the date of posting and will continue until the position is filled. Applications received by this date will receive priority consideration.

Compensation and Benefits:

• UT Market Range: MR05
• Anticipated hiring salary: $41,200 - $43,000
• Find more information on the UT Market Range structure
• Find more information on UT Benefits

• Job Identification 8778
• Job Category Administrative
• Posting Date 07/13/2026, 12:41 PM
• Job Schedule Full time
• Locations 540 McCallie Ave, Chattanooga, TN, 37402, US