Knox C&Y IST Administrative Assistant

Knox C&Y IST Administrative Assistant

Position at McNabb Center to support the Child & Youth Intensive Service Team (C&Y IST) in outpatient clinic settings.

The Knox C&Y IST team functions as a multidisciplinary group of providers in therapy, case management, care coordination, and medication management for children and adolescents aged birth to 21 years. This administrative assistant contributes to the team by maintaining a positive work climate, fostering harmonious relationships among staff, performing scheduling and communication duties, and ensuring timely response to all calls, flags, and emails.

• Be on time for each shift.
• Provide direction to clients and maintain up‑to‑minute schedule on the EMR.
• Respond to all calls, flags, and emails within 24 hours.

Outpatient office setting.

Starting salary approximately $16.84 per hour, based on experience and education.

Reliable, predictable 40 hours per week on site with regular attendance.

Travel between McNabb locations and use of a personal vehicle is required; maintaining dependable vehicle and certified driver status is a condition of employment.

• Computer, Microsoft Office, EMR, and phone system competency.
• Ability to learn and retain training on faxing, and follow policies and procedures for medical documentation/PHI.

• Previous face‑to‑face experience in an office/clinic setting.
• High school diploma or equivalent with experience in reception, administrative duties, and scheduling.
• HWC/CPR certification.
• Ability to hear loud and soft tones accurately.
• Sound judgment under pressure.
• Ability to lift up to 50 lb and push/pull up to 150 lb.
• Frequency of sitting, standing, walking, bending, stooping, and reaching.
• Training and certification in verbal de‑escalation and personal/client safety techniques.

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment. Helen Ross McNabb Center conducts background checks, driver’s license record, degree verification, and drug screens loyment is contingent upon a clean drug screen, background check, and driving record. Certain programs are subject to TB screening and testing. Bilingual applicants are encouraged to apply.