Brokerage Contracts Coordinator

The Brokerage Contracts Coordinator supports the preparation, submission, and tracking of government bids and proposals. This role collaborates closely with internal stakeholders to gather required documentation, ensure compliance with bid requirements, and maintain organized contract records.

• Assist with the preparation, assembly, and submission of government bids and proposals in accordance with agency requirements and deadlines.
• Gather required documentation, pricing inputs, certifications, and compliance materials to support bid responses.
• Conduct research on government agencies, contract opportunities, and competitors to support bid strategy and proposal development.
• Maintain and organize contract files, compliance records, and vendor registration documentation.
• Monitor and track all active shipments for potential detention exposure; flag high-risk loads early and coordinate with operations as needed.
• Coordinate internally with operations, accounting, legal, and leadership teams to support bid development and approvals.
• Track bid calendars, submission deadlines, and required follow‑up actions to ensure timely and accurate submissions.
• Submit detention requests to customers and brokers within required time frames, adhering to customer‑specific processes and documentation requirements.
• Negotiate detention approvals and resolve disputes related to detention/accessorial charges; communicate professionally and persistently to drive fair outcomes.
• Track approvals, denials, partial approvals, and dispute statuses. gather additional supporting documentation to overturn denials when appropriate.
• Coordinate with accounting/billing teams to ensure approved detention/accessorial charges are invoiced correctly, coded appropriately, and billed to the correct party.
• Support internal audits and customer inquiries by producing documentation and clear claim summaries.
• Provide general administrative and project support to the Government Contracts team, including document management and reporting.
• Generate detention recovery reports and provide regular updates to leadership on captured and lost revenue, key drivers of denials, and top detention locations.
• Assist with process improvements related to bid tracking, documentation, and compliance organization.

• Strong attention to detail with the ability to manage multiple deadlines simultaneously.
• Excellent organizational and time‑management skills.
• Clear written and verbal communication skills.
• Ability to work collaboratively across departments.
• Comfortable handling confidential and compliance‑related information.
• Proficient in Microsoft Office (Excel, Word, Outlook).

• High school diploma or equivalent required.
• Higher education preferred.
• Prior experience supporting contracts, proposals, procurement, or government‑related work is a plus.
• Experience in an administrative, coordinator, or project support role preferred.

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $16.41-$18.05
• Full Pay Range: $16.41-$24.24
• Pay Grade: 4
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your…