Account Support Property and Casualty Insurance (No Sales

Job Description

Job Title:

Account Support--Large clients DIRECT HIRE OPPORTUNITY This is not a temporary to hire position

PROPERTY AND CASUALTY LICENSE Required

This is not a sales position; it is a high-level support role interacting and supporting existing clients

Location:

Downtown Chattanooga or North Georgia Area, Open to Preference

Salary:
Based on experience; up to $90K for candidates with an active Property and Casualty license. This is NOT a commission-based role. If you do not currently have a Property and Casualty license, the base pay would be $55K+ until the license is obtained.

About the Role:

We are currently seeking an ambitious Administrative Assistant / Account Specialist to provide full-range support to the president of our large, independent insurance agency.

The successful candidate will have the responsibility of maintaining relationships with top clients once they are insured, providing top-tier, white-glove service. As the front-runner in our client relationship management, you will be charged with aiding our clients' understanding of their policies, resolving any issues and ensuring overall client satisfaction. Required for this role is an active Property and Casualty license, as this knowledge will be pivotal in liaising with clients.

You will be tasked with assisting the President with email responses, schedule management, preparation for special events, and other general administrative tasks as needed. You will use your strong organizational skills and keen attention to detail to ensure the efficient operation of our office.

This role signifies a newly created position affording a wealth of ownership, and the opportunity to sculpt and develop the position in collaboration with the agency President. If you are an experienced, proactive professional with outstanding administrative, communication, and organizational skills, we are looking for you.

Responsibilities Include:

• Maintaining supportive relationships with high-value clients once insured
• Providing exceptional, 'white-glove' customer service
• Assisting the President with email correspondence and schedule management
• Preparing for special events
• Performing general administrative tasks as required
• Participating in process improvement efforts
• Assisting in the development of this newly created role

Qualifications and Requirements:

• Active Property and Casualty License (either currently or must be willing to study and take the exam)
• Proven experience as an Administrative Assistant or in a similar role
• Excellent organizational and time-management skills
• Strong verbal and written communication skills
• Proficient with Microsoft Office Suite
• Ability to handle sensitive, confidential information
• High school diploma: additional qualifications as an Administrator or Secretary are a plus
• Demonstrated experience in answering inbound calls and providing excellent customer service
• Proficiency in email correspondence and managing professional communication effectively
• Advanced skills in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Proven ability to schedule appointments and manage calendars efficiently
• Knowledge of Property Casualty Insurance and related administrative tasks
• Strong organizational skills and attention to detail
• Ability to multitask and work under pressure
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team.