Business Operations Generalist​/Analyst

Overview

Business Operations Generalist

One to One Health is an innovative healthcare company that prides itself on delivering relationship-driven care. We were founded by a primary care physician whose passion is delivering the best healthcare outcomes with a focus on patient experience that reduces barriers to care. One to One Health is excited to be growing its corporate team to support expansion, primarily with new telehealth products, but also with our core onsite clinical operations.

About the role:

This is an exciting opportunity to join the operations team, supporting business operations managers in streamlining processes and providing data-driven insights to drive improvement. In this role, you'll handle task execution, assist with client engagement, and work through the complete eligibility lifecycle for our fast-growing Text Care service lines. As a generalist, you'll tackle a variety of challenges across business functions and contribute directly to the company’s growth.

• Support business operations managers in streamlining processes and providing data-driven insights.
• Handle task execution and assist with client engagement.
• Work through the complete eligibility lifecycle for Text Care service lines.
• Tackle a variety of challenges across business functions as a generalist to contribute to the company's growth.

• A passion for helping people and a desire to realize One to One’s goal of patient-first healthcare.
• A self-starter, energized by dynamic operations and a willingness to tackle a wide-range of challenges (from client-facing communication/implementation to continuous process improvement).
• A keen attention to detail — focused on delivering accurate and repeatable processes.
• Highly comfortable with technology (easily navigates unfamiliar systems with limited guidance, including Electronic Health Records, patient engagement platforms, etc.).
• Demonstrate expertise in data analysis, proficiently utilizing tools such as Excel, SQL, and Tableau to manipulate data and extract actionable insights (preferred).
• Experience or a willingness to learn healthcare business operations.

• A Bachelor's degree from an accredited college or university in business, public administration, or a closely related field.

• Job Type: Full-time
• Location:
  
  Chattanooga, Tennessee (In-office)

Equal opportunity employer and does not discriminate in hiring based on race, color, creed, religion, sex, sexual orientation, national origin, age, disability, pregnancy, genetic information, gender identity, or veteran status.