Workflow Coordinator

Workflow Coordinator

The purpose of this position is to assist lenders in the preparation of loan packages before they are given to Document Processors.

Responsibilities:

• Assist lenders to ensure complete understanding of loan packages.
• Resolve any issues that may need to be addressed prior to document processing.
• Maintain a thorough understanding of and comply with applicable banking regulations as well as internal policies and procedures.
• Maintain an excellent working relationship with peers and teammates.
• Participation in daily huddles, weekly department meetings, and quarterly town meetings (after work hours).
• Believe, endorse, and demonstrate the Bank's culture and standards.
• Effectively communicate information clearly through all media channels (phone, email, written letters, etc.).
• Ability to multi-task in a fast paced, team-oriented environment.
• Possess a sense of urgency.
• Ability to interact with and assist customer at all levels.
• Demonstrate expertise in the use of standard and specialized computer hardware and software packages such as Microsoft Office as well as office equipment.
• Participate in daily huddles, weekly department meetings and quarterly town meetings (possibly after work hours).
• Participate in product development and implementation as needed.
• May conduct training for other staff members.

Qualifications:

• Working knowledge of regulatory policies & procedures
• Working knowledge of real estate appraisals/property evaluations
• High School Diploma or Equivalent
• Knowledge of Info Access a plus

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.