2026 Group Benefit Solutions (GBS) SS&M – Digital Project Management Summer Intern – TN

Job Requisition

Location Designation:
**** Hybrid – 3 days per week****

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you’ll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions.

Shape your future with a dynamic internship experience at New York Life. We offer opportunities across a variety of exciting businesses, including Actuarial, AI & Data, Finance, Investments, Technology, Underwriting, and more. Your internship journey is designed to challenge you through hands‑on work experience that will equip you with valuable skills you can use anywhere. You will build your network through collaboration and connection with talented interns and experienced employees through team-building activities, mentorship programs, and fun social events.

By the end of your internship, you’ll be equipped with new skills and a network that will propel you forward in your career journey.

Role Overview:

The Strategy, Solutions & Marketing (SS&M) organization serves as the strategic hub of Group Benefit Solutions (GBS), enabling the successful execution of key initiatives across the business. SS&M plays a critical role in advancing GBS’s priorities by developing differentiated products, delivering impactful marketing, shaping competitive strategies, equipping employees through targeted learning programs, and ensuring disciplined project execution. As a central connector across the enterprise, SS&M facilitates alignment, drives collaboration, and helps position GBS for long-term success.

The SS&M internship is a 10-week long program located in our Chattanooga office. Our program provides an opportunity for interns to gain exposure to different areas of expertise to aid in their career search, experience New York Life’s business values and corporate culture, contribute to project work across the organization, and participate in activities to develop and expand their professional skills.

We are seeking a motivated and detail-oriented Intern to join our Project Management Office (PMO). This internship is designed to provide hands‑on exposure to project management practices, tools, and methodologies in a professional environment. Over the course of this program, you will contribute to ongoing projects, support process improvements, and gain valuable insights into how projects are executed in a corporate setting.

What You’ll Do:

• Project Documentation & Tracking

• Assist with creating and updating project plans, schedules, and status reports.

• Maintain project documentation libraries, ensuring accuracy and accessibility.

• Meeting & Communication Support

• Prepare agendas, take detailed meeting notes, and track action items for project team meetings.

• Support communication efforts by drafting updates and summarizing progress for stakeholders.

• Data & Metrics Analysis

• Collect and analyze project performance data (e.g., timelines, budgets, milestones).

• Develop simple dashboards or reports to highlight key performance indicators (KPIs).

• Process Improvement Initiatives

• Research best practices in project management and propose enhancements to PMO processes.

• Contribute to process documentation and standard operating procedures.

• Tool & Technology Support

• Gain exposure to project management software (e.g., MS Project, Smartsheet, Asana, or Jira).

• Assist with updating plans and progress utilizing PM tools.

• Capstone Project (Final Weeks)

• Deliver a presentation summarizing learnings, contributions, and recommendations for the PMO.

By the end of the internship, the PMO Intern will:

• Gain a practical understanding of project management frameworks (Agile, Waterfall, Hybrid).

• Build hands-on experience using project management tools and methodologies.

• Develop professional skills in communication, stakeholder management, and reporting.

• Understand how PMOs…