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Customer Service Rep Customer Success Mgr./ CSM

Customer Service Lead - Team Coach & Escalation Expert

Job in Chattanooga, Hamilton County, Tennessee, 37450, USA
Listing for: Magnum Venus Products
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global manufacturer of industrial solutions seeks a Customer Service Lead to oversee daily operations and ensure customer satisfaction. This role demands strong leadership and coaching skills, with responsibilities including managing a team of customer service representatives, handling escalated issues, and collaborating with cross-functional teams. The ideal candidate will have at least 2 years of experience in customer service and be proficient in Microsoft Office.

This position offers a dynamic work environment focused on customer-centered values.
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