Guest Services Lead — Ticketing & Tours
Job in
Chattanooga, Hamilton County, Tennessee, 37450, USA
Listed on 2026-07-13
Listing for:
Ruby Fall LLC
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Event Manager / Planner, Customer Service Rep, Recreation & Leisure
Job Description & How to Apply Below
Ruby Falls is seeking a full-time Ticket Lobby Host to warmly greet guests at the ticketing atrium and assist with ticket purchases. The role includes maintaining a cheerful demeanor, guiding front-line staff, and handling guest questions and refunds as needed.
Responsibilities include operating the ticket desk, announcing tours, and supporting daily cash-handling procedures with accuracy. Weekend and holiday availability is required, along with a valid driver's license and background check.
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