Guest Experience Lead: Ticketing & Tours
Job in
Chattanooga, Hamilton County, Tennessee, 37450, USA
Listed on 2026-07-20
Listing for:
Ruby Falls
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Recreation & Leisure, Retail Associate/ Customer Service
Job Description & How to Apply Below
Ruby Falls is seeking a Ticket Lobby Host to greet guests at the Ticketing Atrium and provide thorough information while assisting with ticket purchases. You will maintain a cheerful demeanor with guests and teammates, and coach other front line staff as needed.
The role involves assisting customers with tickets, refunds, questions, and complaints, ensuring smooth daily ticketing operations, and providing leadership to front line staff. Weekend/evening availability is required.
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