Leasing & Resident Services Associate

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* Location:

** Chattanooga, TN

** Pay:**  $20.00/hour

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* Employment Type:

** Temp-to-Perm

** About the Opportunity*
* Our team is seeking an energetic, customer-focused  
** Leasing & Resident Services Associate
** to join a thriving student housing community near campus. This role is ideal for a recent college graduate or early-career professional looking to build experience in customer service, sales, leasing, hospitality, or property management.

As the first point of contact for prospective residents, parents, and current residents, you'll play an important role in creating a positive community experience while supporting the leasing office and helping drive occupancy goals.

If you enjoy interacting with people, solving problems, and working in a fast-paced environment, we'd love to hear from you.

** What You'll Do*
* + Welcome prospective residents, parents, and visitors to the community

+ Answer incoming phone calls, emails, and online inquiries

+ Conduct property tours and showcase community amenities

+ Assist prospective residents throughout the application and leasing process

+ Support resident move-ins, move-outs, and lease renewals

+ Respond to resident questions and concerns with professionalism and urgency

+ Coordinate service requests with the maintenance team

+ Maintain accurate leasing, resident, and prospect records

+ Assist with resident events, community engagement activities, and marketing initiatives

+ Help maintain a professional, organized, and customer-focused leasing office

+ Support occupancy and resident satisfaction goals

** What We're Looking For*
* + High school diploma or equivalent required

+ Associate's or Bachelor's degree preferred

+ Strong customer service and communication skills

+ Professional, positive, and outgoing personality

+ Ability to multitask and stay organized in a fast-paced environment

+ Comfortable learning new software and technology platforms

+ Strong attention to detail and follow-through

+ Ability to work a flexible schedule, including occasional evenings or weekends as needed

** Preferred Qualifications*
* + Prior experience in customer service, hospitality, retail, banking, sales, or administrative support

+ College leadership experience, internships, campus ambassador programs, or student housing experience

+ Interest in real estate, leasing, property management, or hospitality careers

** Why Join Us?*
* + Competitive pay at  **$20/hour*
* + Career growth opportunities within property management and leasing

+ Team-oriented and energetic work environment

+ Valuable experience in sales, customer service, and operations

+ Opportunity to make a direct impact on the resident experience

** Ideal Backgrounds*
* We're especially interested in candidates with experience in:

+ Hospitality

+ Hotels and guest services

+ Retail customer service

+ Banking and financial services

+ Admissions or student services

+ Resident Assistants (RAs)

+ Recent college graduates

+ Entry-level sales and customer support

** Pay Details:**  $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.  In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

** Massachusetts Candidates Only:
** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.