Library Services Specialist, Part-Time- Avondale

Library Services Specialist – Part-Time (Avondale)

Chattanooga, TN, United States (On-site)

Salary: $18.92 – $22.86 per hour (GS.6)

Summer

Work Hours:

May 27 – August 5, Monday – Friday, 9:30 A.M. – 6:30 P.M.

Normal

Work Hours:

Monday – Friday, 11:00 A.M. – 8:00 P.M.;
Saturday, 11:30 A.M. – 4:00 P.M. (EST). Hours may vary due to assignments or projects.

Work Location:

Avondale – Chattanooga Public Library, 1305 Dodson Ave, Chattanooga, TN

FLSA Status:
Non-Exempt

Department:
Public Library

Incumbents represent the Chattanooga Public Library by applying specialized knowledge to provide excellent customer service and assist patrons or execute library operations. Work requires limited supervision.

• Deliver consistently excellent customer service while supporting the library mission.
• Apply knowledge of library industry practices, services, and patron-facing technology.
• Maintain professional development and skill improvement.
• Propose improvements to library operations and services.
• Act as shift leader when designated, coaching and motivating other staff.
• Cross-train in all library departments.
• Enforce policies and procedures while balancing patron needs.
• Implement, administer, and evaluate specialty programs and services; promote materials and displays.
• Process passport application forms and serve as Notary Public when required.
• Operate devices and equipment, including postage processing and food service equipment.
• Manage inventory and participate in operation-wide inventory management.
• Assist patrons with informational requests and resource evaluation.
• Perform circulation desk activities: checkout, renewal, card issuance, and fines.
• Process inter‑library loans and manage related databases.
• Train patrons in electronic reference sources and troubleshoot hardware/software issues.
• Evaluate online sources for reference referrals; conduct research.
• Prepare displays and exhibits to promote circulation.
• Sort, shelve, weed, and process returned material.
• Recommend material purchases.
• Ensure bibliographic record accuracy.
• Monitor and maintain databases in assigned areas.
• Compile statistics related to library operations.
• Participate in meetings, committees, and related groups.
• Travel to present programs and services; gather feedback.
• Provide basic direction to other employees.
• Prioritize patrons and tasks and communicate effectively.
• Participate in Library Safety Program.
• Direct patrons to community resources.
• Perform regular cleaning of building facilities.
• Participate in Staff/Summer Picks program for annual title selection.
• Manage financial processes: cash drawer preparation, deposits, coin-operated deposits.
• Maintain attendance and interpersonal relationships.
• Accomplish essential functions with or without accommodations.
• May be assigned to various divisions within the department.
• Perform other duties as assigned.

• Collection Services Department
  :
  Answer online patron purchase requests, submit purchase orders, process vendor deliveries and invoices, catalog entries, deprocess damaged materials, maintain inventory records, and prepare documentation for finance.
• Makerspace
  :
  Demonstrate maker technology, train patrons, stay current with trends, and maintain equipment/software proficiency.
• Local History Department
  :
  Digitize collections, generate metadata, support accessioning, processing, and cataloging.
• Outreach Department
  :
  Operate City-designated vehicles, support off‑site programs, event tabling, and pop‑up library services; may work outside normal hours.

• High School Diploma or GED and at least four years of relevant education, training, or experience.
• Preferred: 1–2 years serving the public, working with children, ordering and cataloging materials, instructing makerspace equipment, creating and delivering library programming.
• Must be qualified to become a passport agent within six months if required.
• Driver's License may be required depending on assigned area.

• Library science practices; customer service principles.
• Advanced cloud computing, teleconferencing, media production software.
• Reference resources, bibliographic formats, cataloging rules.
• Database…