Quality Assurance Test Specialist

About this Role

The Quality Assurance Test Specialist role at Service Electric Company is responsible for ensuring the accuracy, completeness, and quality of electrical testing data and documentation across transformer, apparatus, and relay testing functions. Serving as a technical resource, the specialist assists field teams with test‑related inquiries, troubleshooting, and clarification of procedures and results.

• Review and analyze test data from transformer, breaker/apparatus, and relay testing
• Compile accurate, professional test reports utilizing company standards.
• Interpret test results and ensure completeness and quality of documentation.
• Serve as a technical resource to field teams by answering test‑related questions.
• Provide support across Transformer Installation & Testing, Apparatus Testing, and Relay Testing divisions.
• Assist in troubleshooting and clarifying test procedures and results.
• Maintain organized records and ensure timely report delivery.
• Collaborate with field technicians and engineers to ensure data accuracy and consistency.
• Collaborate with field technicians ensuring adherence to safety, productivity, and quality standards.
• Foster a culture of safety by promoting and enforcing safety policies and practices to protect employees, customers, and the public.
• Other duties as assigned.

• High school diploma or GED required; technical/apprenticeship training preferred.
• 3+ years prior experience in transformer services or related electrical field.
• Electro‑mechanical proficiency in transformer assembly and maintenance.
• Organized with a strong attention to detail.
• Strong ability to troubleshoot and resolve complex technical issues.
• Good written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Self‑motivated.
• Excellent project management skills, capable of handling multiple projects concurrently with good time management.
• Ability to build and foster relationships with team members.
• Proficiency in Microsoft Office Suite, specifically Excel, and other relevant tools.
• Ability to conduct oneself in an appropriate manner as a representative of SEC, working effectively in a diverse work environment.

DIRECT REPORTS: Potentially

LICENSES AND

CERTIFICATIONS:

Valid driver’s license

SUPERVISOR RESPONSIBILITIES: Potentially

TRAVEL REQUIRED: Moderate

WORKING CONDITIONS:

• This position requires regular presence in both office settings and active construction field environments, including outdoor job sites subject to variable weather and terrain conditions.
• Must be able to traverse rough or uneven terrain and access energized or de‑energized construction work zones in compliance with all applicable safety protocols and personal protective equipment requirements.
• Must be able to travel and work extended hours, including evenings and weekends, during critical project phases or in response to emergent field conditions.

NOTE:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, working conditions, physical demands, and activities may change or new ones many be assigned at any time with or without notice.

Service Electric Company provides Equal Employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status.

We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact the Company’s Human Resources department.