Project Manager, Program ​/ Project Manager, Operations Management

Title

Project Manager - Field Operations

Operations Manager

Full-Time, Salaried with benefit package that includes 401(k).

Plans, organizes, directs, and controls project activities required for effective management of detention projects. Supervises installation labor and sub-contractors. Works with financial reports, contracts, management reports, and tools to define project problems to assure project profitability. Responsible for organizing training, developing employees, and for the quality of installation.

• Plans and schedules engineering, installation, and subcontracting activities on large and/or complex systems or service installed jobs.
• Maintains current job plans and specifications.
• Works with engineering department on design and drafting phases of jobs.
• Coordinates procurement of materials, supplies, services, and controls timely delivery to job site.
• Prepares, manages, and executes the project installation plan.
• Determines necessary changes in design, contract price, and installation plan based on various information sources.
• Implements agreed changes to project scope.
• Maintains construction schedule and coordinates task scheduling with other trades.
• Selects and monitors the performance of subcontractors.
• Keeps self, superiors, and subordinates informed of progress/status of projects.
• Maintains all digital records relating to jobs including job status, material purchases, contacts, job changes, prints, submittals, quotes, needs assessments, packing list, email correspondence, and other control records.
• Reviews estimate or assists in estimating projects that the company is bidding.
• May be called upon to assist in site survey along with sales/engineering to secure accurate estimations.

• Present a professional image of company when speaking to customers (all levels).
• Develop a relationship with the decision maker of our customer.
• Routinely walk job site to ensure quality installation of company products and update customer/decision-maker of project status in documented format.
• Responsible for customer satisfaction on projects.

• Provides information to determine labor and material requirements on a daily, weekly, or monthly basis as required depending on the status of the project.
• Assists management in monthly resource allocation forecasting.
• Ensures proper job management and cost control by reviewing job financial reports.
• Reviews the data required for monthly job billings with the office manager.
• Monitors job reports and works with other management tools to define project problems.
• Reviews time cards to analyze job performance.
• Devises a plan of action to remedy job problems and implements plan to ensure project profitability.

• Studies literature and attends seminars to stay current with regards to products, processes, and materials.
• Works with installers on job concepts, installation procedures, and product training for their advancement.

• Responsible for overseeing as-builds.
• Responsible for completing all paperwork, ensuring POs are completed, warranty letters are sent, and jobs are turned over to service.
• Job is 100% billed and revenue is taken.
• Job close out report is completed.
• Contact Training Specialist and provide contact information for scheduling purposes at the appropriate time according to scheduled completion.

Supervises Installers, Apprentices and Subcontractors.

• High school education or equivalent.
• Associate's degree (2-year) or Bachelor's degree (4-year) in a technical capacity is desirable.
• Project Management experience. IT Project + or PMP certification desired.

• 5 years of experience in the engineering and installation of low voltage systems, audio systems (analog/digital), IP video systems, programmable logic control systems, computer networking or related field.
• Strong knowledge of engineering fundamentals, relay logic, and operations.
• Good subcontracting skills.
• Excellent written & oral communication skills required.
• An understanding of job financial reports and the ability to control costs in the handling of large projects.
• Experience with IT related equipment (servers, databases, networking, etc) is strongly preferred.

• Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers; manual dexterity required for occasional reaching and lifting of small objects, and operating office equipment.

• Team oriented work environment.
• The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate.
• Site work job conditions are similar to typical construction projects.