Game

Chattanooga Football Club Game Day Staff

As a member of the Game Day Staff for the Chattanooga Football Club (CFC) you will assist the Game Day Operations team to ensure the best possible experience for all of the CFC fans on home game days and assist with duties needed to help drive the CFC Purpose, fulfill our Mission, and foster our Vision. Game Day Set Up Crew, Ticket Taker, Usher, and Access Team are the part-time positions available for the  season.

Department:
Game Day Operations

Work Schedule:

Monday – Sunday, 5 hours – 8 hours per game, up to 20 home games per season. Hours will vary due to work assignment. Nights and weekends are required. Consistent attendance is required.

Employment Status:
Part-time Hourly

FLSA Classification:
Nonexempt

Essential Responsibilities:

As a Game Day Crew Member for Chattanooga FC, you will play a critical role in preparing the stadium and event areas for game day. Your responsibilities will include setting up equipment, arranging seating areas, and ensuring that all event-related materials are in place to provide an exceptional experience for fans and teams alike. This role requires attention to detail, teamwork, and the ability to work efficiently in a dynamic environment.

As a Ticket Taker for Chattanooga FC, you will be the first point of contact for fans entering the stadium. Your primary responsibility is to verify ticket validity and ensure a welcoming, smooth, and organized entry experience for spectators. This role requires attention to detail, excellent customer service skills, and the ability to manage crowds effectively.

As an Usher for Chattanooga FC, you will ensure fans have an enjoyable and safe experience inside the stadium. Your primary duties include guiding guests to their seats, providing assistance during the event, and addressing any questions or concerns. Ushers play a vital role in creating a welcoming atmosphere and maintaining order throughout the game. This role requires excellent customer service and communication skills and the ability to problem solve.

The Access Team is responsible for managing entry, guest flow, and access control throughout Chattanooga FC's premium areas on game days. This position verifies tickets, credentials, and wristbands; supports VIP and suite guest access; and monitors premium boundaries to maintain a safe, organized, and welcoming experience. The role requires strong customer service, attention to detail, sound judgment, and the ability to manage guest needs and high-traffic environments effectively.

Minimum Requirements:

• High School Diploma or GED (preferred)
• One (1) year of experience with college, high school, club or professional sports (preferred)
• One (1) year of public facing service-related experience (preferred)
• Must be at least 18 years of age
• Flexibility to work various hours including nights, holidays, and weekends
• Must be available to work at the CFC regular season home games and playoff games

Qualifications, Skills & Abilities:

• Outgoing personality with big excitement for Chattanooga FC soccer
• Strong communication and problem-solving skills
• Exceptional customer service and a team working skills
• Dedicated to doing a great job and not afraid to work hard
• Ability to foster strong relationships and build trust with others
• Capability to represent the Club with professionalism, respect, and accountability
• Capacity to adapt to changing priorities and challenges
• Basically, have the potential to be a Game Day Operations Rock Star!

Physical Requirements:

Medium - Heavy lifting, carrying, pushing and pulling up to 50 pounds occasionally and/or up to 25 pounds frequently. Bending, stretching, and reaching requires. Some sitting and climbing, crouching, kneeling, and standing for extended time.

Physical Environment:
This position is routinely exposed to external elements which include heat/cold, wet/humid, dry/arid and extreme weather conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Requirements:

Must complete maintain Safe Sport and all required Major League Soccer (MLS) training requirements applicable to the position. Must maintain legal authorization to work in the United States without employer sponsorship. Bilingual (Spanish speaking) preferred but not required.

Pre-employment requirements:

Successful completion of all required pre-employment screenings including a background check.

Beautiful Game, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations will be provided to qualified individuals with disabilities; both prospective and current employees are encouraged to discuss potential accommodations with the employer.