Legal Collections Analyst

Description

CBL Properties, one of the largest mall REITs in the United States, is seeking an experienced and professional Legal Collections Analyst to join our Legal Collections team in Chattanooga, TN. This is an opportunity to bring your business acumen, communication proficiency, legal knowledge, and assertive nature to support one of the largest and most experienced owners, developers, and managers of malls and shopping centers in the US.

Headquartered in Chattanooga, CBL owns and manages a national portfolio of market-dominant properties located in dynamic and growing communities, including Chattanooga’s Hamilton Place and Northgate Malls.

Apply and see why CBL continues to earn Great Place to Work certification year after year.

The Legal Collections Team is responsible for escalated collection accounts. The Legal Collections Analyst maintains, facilitates and directs appropriate and timely contact with tenants to determine payment intentions and/or solve other issues relating to the enforcement of the lease once the matter has been escalated to Legal Collections.

• Contact tenants and all guarantors on escalated collection accounts to resolve lease defaults.
• Manage and direct all pending litigation related to lease enforcement, including pursuing judgments for damages and coordinating tenant evictions when necessary. Collaborate with outside legal counsel on active legal matters and provide strategic guidance on next steps. Review and evaluate legal documents associated with collection and eviction proceedings to ensure accuracy and compliance.
• Negotiate settlement of tenant’s obligations to Landlord (both pre- and post-judgment) and relay to senior management any proposed settlement for final approval.
• Conduct ongoing analysis of accounts receivable reports and related data to identify delinquent or high-risk accounts requiring escalation to Legal Collections. Participate in monthly meetings with the Director – Portfolio Operations to coordinate strategies, align collection priorities, and collaborate on resolution plans for problem accounts.
• Perform other duties as assigned.

• Bachelor’s Degree in Business and/or Accounting or related field(s) preferred.
• A minimum of 4 years related professional experience required.
• An equivalent combination of education and experience may be considered (1 year education = 2 years’ experience).
• Experience in collections is strongly preferred.
• Ability to read and interpret leases and related documents as well as financial information contained in accounting software, spreadsheets, balance sheets, etc. is a must.
• Proficient in Microsoft Office, Outlook, Yardi.

• Excellent communication and negotiation skills.
• The ability to balance tact and diplomacy while being persuasive, persistent, and firm.
• Professional and emotional maturity, honesty, integrity and a strong sense of ethics.
• The ability to remain calm in stressful situations.
• A strong sense of teamwork and self-motivation.
• The ability to be flexible and to set and shift priorities as needed and work as an integrated member of the team.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CBL offers a robust benefits package that includes medical/dental/vision insurance, HSA with employer match, medical and dependent care FSA, short-term & long-term disability insurance, traditional and Roth 401(k) including company match and immediate vesting, tuition and learning reimbursement programs, volunteer hours, pet insurance, paid parental leave, life/AD&D insurance, voluntary accident/critical illness/hospital indemnity plans, PTO, referral bonus program, company-organized community service events, and paid holidays.

We are an Equal Opportunity and affirmative action employer, encouraging diversity in the workplace. All qualified applicants will receive consideration for employment and subsequent opportunities for training, advancement, promotion, compensation (increases and/or reductions) and/or termination without regard to race, national origin, gender, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other status protected under local, state or federal laws.

In addition, harassment on the basis of race, national origin, gender, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other status protected under local, state or federal laws will not be tolerated.