AVP of Operations - Hospice - Eastern Tennessee

Overview

Lead Hospice Operations with Excellence and Compassion.

We're looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations. This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.

Key Responsibilities:

+ Lead Local Operational Strategy:
Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.

+ Ensure Regulatory Excellence:
Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.

+ Build and Grow Partnerships:
Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.

+ Patient-Centered Oversight:
Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.

+ Team Leadership:
Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.

+ Public and Community Relations:
Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.

+ Performance Improvement:
Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.

About You

Education:

+ RN Degree highly preferred

+ Bachelor's degree in Healthcare Administration, Business, or related field considered

Experience:

+ Multi-site operational leadership experience strongly preferred

+ 5+ years of progressive leadership experience in hospice or healthcare operations

+ 3+ years of direct healthcare services leadership preferred

+ Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations

+

Experience with Home Care Home Base (HCHB) strongly preferred

+ In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards

+ Strong communication and organizational skills

+ Critical thinking and problem-solving mindset

+ Passion for patient-centered care and interdisciplinary teamwork

+ Ability to balance strategy, operations, and field leadership

Licensure:

+ Active RN License required (if applicable)

+ Valid driver's license and auto insurance

Technical

Skills:

+ Intermediate skills in Microsoft Excel and Power Point

+ Comfortable with data systems, electronic medical records (EMR), and analytics

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

+ Competitive Pay

+ 401(k) with Company Match

+ Career Advancement Opportunities

+ National & Local Recognition Programs

+ Teammate Assistance Fund

Additional Full-Time Benefits:

+ Medical, Dental, Vision Insurance

+ Mileage Reimbursement or Fleet Vehicle Program

+ Generous Paid Time Off + 7 Paid Holidays

+ Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

+ Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)

+ Free Continuing Education Units (CEUs)

+ Company-paid Life & Long-Term Disability Insurance

+ Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply today to lead with compassion, drive clinical excellence, and shape the future of hospice care.

Legalese

+ This is a safety-sensitive position

+ Employee must meet minimum requirements to be eligible for benefits

+ Where applicable, employee must meet state specific requirements

+ We are proud to be an EEO employer

+ We maintain a drug-free workplace

ReqID:
Category:
Multi Site Ops and Clinical Leadership
Position Type:
Full-Time
Company:
Gentiva Hospice