Healthy Aging Clinic Lead

Job Summary and Responsibilities

Under general supervision, the Office Lead will provide administrative and clerical support for clinic operations; coordinate clinic functions and special projects, learning all aspects of clinic operations.

• Manage clinic staff on day-to-day operation.
• Assist in identifying and providing guidance in resolving operational issues.
• Efficiently direct patient flow throughout the clinic.
• Coordinate general front office activities including but not limited to registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties.
• Assist the Practice Manager to ensure appropriate staffing coverage at all times.
• Assist the Practice Manager with the new hire or reoccurring training processes.
• Assist the Practice Manager to facilitate training of new hires and other training initiatives.
• Provide direction and support to clinical staff as requested.
• Perform other duties as assigned.

Education

• High school diploma or equivalent required.

Experience (required and preferred):

• 2 years related experience in a front or back office clinic setting required.

CHI Memorial Medical Group (Mountain Management Services), a member of Common Spirit Health, is a leading provider of comprehensive office management services for Memorial Health Partners and affiliated physicians in Southeast Tennessee and North Georgia. Our award‑winning, faith‑based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Health grades®, Leapfrog, and as one of the Best Places to Work in Tennessee.

We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.

$19.87 - $28.06 /hour

We are an equal opportunity/affirmative action employer.