More jobs:
Part Time Dental Front Desk/Patient Coordinator
Job in
Chattanooga, Hamilton County, Tennessee, 37421, USA
Listed on 2026-03-03
Listing for:
Marquee Dental Partners LLC
Part Time
position Listed on 2026-03-03
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Business Assistant I
Reports to: Operations Leader
FLSA Status: Non - Exempt (Hourly)
Department: Operations
Employment Status: At-Will
Incentive Eligibility: Eligible
Job Summary
Our Patient Coordinator ensures that patients are the number one priority whether on the phone or in person. The part time position will support current front desk staff in the duties below.
Working under the direction of the Operations Leader, the tasks and responsibilities of a Business Assistant I include but are but not limited to:
- Help gain a financial commitment from the patient.
- Runs all functions at the front desk including but not limited to scheduling, answering phones, checking in patients, checking out patients, running reports, filing insurance claims, and all patient related customer service.
- Works with insurance companies to maximize patient benefits and ensure the practice is properly paid for patient services rendered.
- Utilize tools skills and talents to assist patients in making the best possible decision for their needs and helping them get healthier and happier.
- Has a" yes mentality" when helping patients.
- Makes a positive first impression with patients by phone or in person.
- Hold self and staff accountable for successful completion of projects, job duties, and all company deliverables.
- Follow required OSHA safety procedures, as necessary.
- Exhibit outstanding customer service with patient as priority; partnering with staff, timely and successfully resolve patient complaints, concerns and questions.
- Continually build and nurture a positive working relationship with the Operations Leader(s), doctor(s), hygiene and dental assistants
- Strictly follow HIPAA and company standards to protect Patient Health Information (PHI) and patient personal and financial information including credit card, social security numbers etc.
- Other duties and responsibilities assigned
- High School diploma or equivalent
- 2 or more years of customer service / office experience
- Associate's Degree / bachelor's degree
- None
- Competitive, energetic results driven
- Self-starter, Independent worker/thinker
- Goal achiever
- Customer Service Focused
- Tech savvy, computer proficient
- Attention to detail
- Lifelong learner, committed to continual educational advancement
- Can take respectful, constructive feedback
- Ability to do basic/intermediate mathematical concepts (addition, subtraction, multiplication, division, percentages, ratios etc.)
- Can complete tasks in a timely manner
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