Benefits Coordinator

Benefits Coordinator

USX HEADQUARTERS
08:00-17:00
Position open to remote:
No
Grade: HR09
Compensation Range: $19.08-$22.47

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting‑edge technology. It’s the collective brainpower of thousands of visionaries and problem‑solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people.

When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit‑sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out‑of‑the‑box thinking and rewards employees for going above and beyond.

Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

The Benefits Coordinator is responsible for assisting with the administrative tasks associated with benefit plans, including medical, dental, vision, life insurance, short and long‑term disability, and other benefit offerings.

• Respond to employee benefit emails and requests daily, including investigating and resolving employee benefits questions.
• Answer inbound and place outbound benefits phone calls. Own the benefits phone line to support direct transfers from HRSC.
• Process medical support notices including updating benefit enrollment, as needed, and responding to the various state agencies in a timely manner.
• Assist the benefits team during the annual benefits open enrollment.
• Process qualified life event benefit changes, which may include employee follow‑up to obtain the required documentation, tuition reimbursements, and dependent verification.
• Support employee leave process/FMLA including invoicing for employee owing while on leave, following up to ensure receipt of payment, and applying payments in the system.
• Perform other job duties in support of the benefits department, as assigned.

• High school diploma or equivalent required.
• Associate’s degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.

• Previous benefits experience a plus.
• Transportation industry experience a plus.

• Proficient with Microsoft Office suite
• Excellent written and oral communications skills. Communicates effectively as appropriate for the needs of the audience.
• Good interpersonal skills
• Detail oriented
• Solid time management skills

N/A

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.