Senior Subject Matter Expert - Oracle Q2C & OM

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At Astec, we believe in the power of connection and the importance of building long‑lasting relationships with our employees, customers and the communities we call home. With a team of over 4,000, our employees are our #1 advantage. We invest in skills training and provide opportunities for career development to help you grow along with the business. We offer programs that support physical safety, as well as benefits and resources to enhance total health and wellbeing, so you can be your best at work and at home.

The Sr Oracle Subject Matter Expert, Q2C & OM is part of the Oracle Quote to Cash (Sales) team at Astec Industries, Inc. Reporting to the Q2C & OM Global Process Owner (GPO), this key position will act as expert across the end‑to‑end commercial lifecycle—from opportunity and quoting through order fulfillment, shipping, invoicing, and revenue recognition. This role partners closely with Sales, Finance, Operations, IT, and external stakeholders to define, optimize, and govern business processes, ensuring scalability, compliance, and operational excellence.

The Sr Oracle Q2C & OM SME function is to elicit, analyze, specify, validate, and document the stated and implicit needs of the business. He or she will serve as a liaison between business stakeholders and the technical project team to define business and system processes through workflows and written requirements to support the migration from legacy systems to Oracle Cloud (and related subsystems).

This will include developing current and future state data and process maps and identifying technology gaps and remediation plans with the new systems. The Oracle Q2C & OM SME will be assigned as a Subject Matter Expert (SME) and functional leader on this global project team representing these specific functional areas.

• Work with business stakeholders to learn business processes and gather business requirements for the following:
  Opportunity to Quote, Pricing and Contracting, Order Capture and Management, Fulfillment and Logistics integration, Billing, Invoicing, and Revenue Recognition.
• Establish itself as a trusted adviser and thought leader to the business teams.
• Break down technical complexities to make them easily understood by business units and project stakeholders.
• Perform cross‑functional System Integration Testing (SIT) and assist stakeholders with testing of system changes, analyzing data flows for process improvement opportunities.
• Responsible for training Site System Ambassadors (SSA) and supporting development of SSAs.
• Synthesize high‑level concepts surrounding new work requests into a set of business requirements.
• Collaborate with System Integrators, Oracle Consultants, and Astec IT Business Analysts to configure the Oracle Cloud product to support initial implementation and subsequent process optimization efforts.
• Understand functional and technical integration points with other systems that interface with the application, evaluating and minimizing impact.
• Provide support to end‑users and other subject matter experts, including managing issue resolution and performing root‑cause analysis as needed.

• Bachelor’s degree in a related field or equivalent experience required.
• 6+ years of experience.
• Experience in related function (e.g., SME, CRM, Product Support, Sales, and Marketing).
• Experience with process mapping, group facilitation, data gathering and analysis.
• Prefer experience as a project team member for a full‑lifecycle tier 1 ERP implementation project.
• Proficient in Microsoft Office Suite:
  Excel, Word, Visio, PowerPoint and preferably SharePoint.
• Experience using cloud‑based Oracle CX, CPQ, and OM is preferred.
• Must be highly self‑motivated.
• Ability to work independently with minimal supervision.
• Must be able to solve problems at both a strategic and tactical level.
• Strong interpersonal and communication skills.
• Must be able to work well within and across functional teams.
• Strong ability to facilitate and lead meetings and discussions.
• Must have strong presentation skills.
• Ability to solve practical and complex problems with limited resources.
• Must be available to…