Technician Level 1
Listed on 2026-06-05
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IT/Tech
Technical Support
Chattanooga, United States | Posted on 03/16/2026
Based in Chattanooga,
FORTECH is a premier technology integrator specializing in custom smart home automation, audio/video, and security systems. We focus on delivering intuitive, reliable solutions that make technology easy to use for homes and businesses. From robust networking to high-end entertainment, our team provides expert design and local support tailored to your space.
The Tech I builds upon the foundation established as an Installer,demonstrating a growing understanding of audio-video, security,surveillance, and networking systems. This role involves performingmore complex installations, troubleshooting basic technical issues,and providing on-site support. Tech I technicians contribute toproject success while continuing to develop their technical expertise.
Responsibilities include but are not limited to:
- Install and configure AV equipment (TVs, speakers, receivers,etc.) with increasing independence.
- Run and terminate various types of cabling (HDMI, Cat5e/6,speaker wire, etc.).
- Troubleshoot basic to intermediate technical issues related toAV, security, and networking systems.
- Provide on-site technical support to clients, explainingsystem operation and addressing concerns.
- Collaborate with Tech 2 technicians on more complexinstallations and projects.
- Assist with programming and configuration of AV and control systems.
- Maintain accurate records of work performed, including timelogs and project documentation.
- Adhere to safety regulations and best practices.
- Continue to develop technical skills and knowledge through training and on-the-job experience.
- Maintain company tools and equipment.
- High school diploma or equivalent; technical certifications a plus.
- 1-2 years of experience in AV installation or a related field preferred.
- Basic understanding of AV, security, and networking systems.
- Familiarity with various types of AV equipment and cabling.
- Ability to troubleshoot basic technical problems.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong work ethic and positive attitude.
- Willingness to learn and take direction.
- Valid driver's license and clean driving record.
- Ability to pass a background check.
- Competitive Pay:
Level I Technicians range from $21-25 an hour. - 401K:
Retirement accounts with matching. - PTO:
Paid Time Off for Vacation and Sick Leave. - Professional Development:
Increase your value while getting paid. - Paid Holidays: FORTECH pays for the majority of Federal Holidays.
- Employee Discounts:
Discounts on your favorite technology.
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