Senior Software Engineer - DevOps

About this position

About Concord Technologies

Our fax-delivery suite of products allows our clients to exchange millions of patient information, insurance and other documents safely, swiftly and securely every business day. Concord’s use of Artificial Intelligence, analytics, and other cutting‑edge technology also analyzes the data being transferred within a fax, then delivers it into the right inboxes and workflows, fundamentally changing how data moves.

More than 2,300 healthcare organizations, financial providers, and companies in other equally document‑intensive industries trust Concord to deliver their confidential and sensitive information. We care about our customers, and with a retention rate of more than 98%, it’s clear they love the service and value we provide.

We have been in business since 1996 and growing faster than ever. Our products are getting smarter, our customers are getting bigger, and our user community is exploding. To continue meeting market demand and anticipating our customers’ needs, we are expanding our offerings. That means assembling a world‑class team to take us through this next phase of growth. We hope you’d like to join us!

Concord Technologies is growing! Currently seeking a full‑time Senior Software Engineer – Dev Ops
, with experience engineering solutions with Azure Dev Ops (ADO) in Azure Cloud, as part of an international team, from which you will work in our Chennai office.

As a Senior Software Engineer – Dev Ops
, you are responsible for maximizing the reliability of the development and test environments, providing support to multiple Agile Development teams on a weekly release cadence through the creation, maintenance, and execution of ADO pipelines, with security and compliance standards considered in your work. You will contribute as a key member of the Cloud Operations team and the larger Research & Development organization, providing input regarding technical dependencies, artifact management, and security/quality gate compliance, in an overall effort to quickly respond to Concord customers’ needs, by providing confidence in the reliability of the products we create, and achieving Concord’s business goals as part of day‑to‑day operations.

Successful candidates will demonstrate a passion for Cloud Infrastructure and the Dev Sec Ops  practice, along with an understanding of business impact and urgency, as a method of prioritizing work‑items, in an enterprise environment.

Additional responsibilities include but are not limited to:

• Ability to offer insight and suggestions to improve existing processes or products, to proactively reduce risk of downtime and increase system stability.
• Maintain an “automation first” (‘everything‑as‑code’) mindset while building and maintaining CI/CD pipelines, within a weekly production release cadence.
• Work from a pre‑prioritized work‑item backlog, executing assigned work‑items in an organized, efficient, and expedited fashion, without detour.
• Rapid Delivery of SRE Approved PaaS/IaaS Solutions to Enhance Developer Experience.
• Provide hands‑on break/fix support and diagnostics of all landing‑zone environments within Dev Ops Engineering team’s security scope, including the provisioning of new resources, participating in after‑hours or early morning releases/meetings, writing automation scripts and telemetry queries, as well as executing quality and security testing and taking lead in remediation effort ownership with Developers.
• Ensures all Dev Ops requirements are met and documented prior to and during the execution of any release.
• Document and maintain instructions for performing deployments to an environment.
• Interact with Research & Development, Product Management and Site Reliability Engineering teams regarding code defects, needed enhancements, and other potential cross‑team initiatives/goals.
• Act as a resource to the development teams to aid with build and deployment activities.

• Bachelor’s Degree or Higher in Computer Science, Computer Engineering, or Information Services.
• 5+ years of Dev Ops Engineering experience, at…