Business Analyst

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

We are seeking a highly skilled and experienced IAM Business Analyst to join our dynamic team. This role is pivotal in driving our Dev Ops initiatives, with strong focus driving requirements that ensure security, compliance and streamlined user access. The ideal candidate will possess a deep understanding of technical protocols for interoperability.

Key Responsibilities:

Requirements Gathering

• Eliciting IAM needs from stakeholders to ensure solutions meet security, compliance, and business objectives.
• Act as a liaison between business stakeholders, IT teams, and end-users.

Collaboratively participate in designing solutions

• Collaborate with technical teams to design and implement IAM solutions that meet business needs and security standards.
• Identify opportunities for optimization

Ensuring Compliance

• Conducting gap analyses to ensure IAM practices meet regulatory standards (like ISO 27001) and industry best practices.
• Ensure IAM processes and solutions comply with internal policies and security standards.
• Analyzing and improving identity management procedures, user experience, and the implementation of access control models (RBAC, ABAC).

Supporting Integration

• Understanding how IAM solutions integrate with various systems and APIs using standards like SAML, OAUTH, and SCIM.
• Provide support for IAM tools and resolve access-related issues for IAM internal teams.

Documentation

• Create and maintain essential documentation, including Business Requirements Documents (BRDs), process flows, and visual aids.

Essential Skills and Qualifications

• Must be able to work with Dev Ops engineers, Developers, Support and QA to provide guidance, mentorship, and support.
• Foster a culture of collaboration, continuous improvement, and innovation within the team.
• Work closely with stake Dev Ops, developers, QA, Support and other stakeholders to ensure seamless integration and deployment processes.
• Participate in architectural discussions and design reviews to promote best practices.

Communication

• Excellent written and verbal communication skills for presenting technical concepts to non-technical audiences.

Problem-Solving

• Proficiency in identifying and resolving complex security and access management issues.

Understand various interoperability protocols

• SAML (Security Assertion Markup Language)
• OAuth 2.0 and OpenID Connect (OIDC)
• SCIM (System for Cross-domain Identity Management)
• REST and SOAP APIs

Understand basic IAM processes

• RBAC
• Active Directory
• SDLC
• Audit

Dev Ops Practices:

• Solid understanding of Dev Ops principles and methodologies.
• Experience with various designing tools

Communication and

Collaboration:

• Excellent interpersonal skills, with the ability to communicate effectively with technical and nontechnical stakeholders.
• Proven ability to work collaboratively in a team-oriented environment.

Problem Solving:

• Strong analytical skills with the ability to troubleshoot complex systems.
• Ability to work in a fast-paced environment and manage multiple priorities.

Education / Commensurate

Experience:

• Bachelor or master’s degree in computer science, Cybersecurity, Information Technology, or a related field
• Specialized skills and certifications (like CISSP or CISM) are highly desirable.

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance:
  Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus
• Career Development:
  Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership
• Learning Opportunities:
  Complex projects, rotations, internal tech…