WMS Workflow Architect
Listed on 2026-06-18
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IT/Tech
At EVERSANA®, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 6,000 employees is committed to creating and delivering next‑generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start‑ups to established pharmaceutical companies.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry.
THE POSITIONWe are seeking a highly experienced WMS Workflow Architect to provide technical, functional, and strategic leadership for our Datex WMS platform supporting pharmaceutical 3PL operations. This role serves as the design authority across all warehouses, clients, and solution implementations.
You will lead both onshore and offshore WMS configuration teams, ensuring standardization, compliance, architectural soundness, and operational excellence across multi‑client pharma distribution environments. This includes oversight of workflow design, regulatory alignment (cGMP/GDP, DSCSA, Part 11), master data governance, integration frameworks, and change‑control/validation strategies.
This is a senior‑level, hands‑on technical leadership role—ideal for someone who combines deep WMS expertise, exceptional communication skills, and the ability to align technology design with operational realities.
ESSENTIAL DUTIES AND RESPONSIBILITIESOur employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Enterprise Architecture & Design Authority
- Serve as the overall owner of the architectural standards, design conventions, and configuration patterns for all Datex WMS workflows.
- Define and enforce enterprise‑wide WMS architecture, including warehouse blueprints, workflow standards, integration patterns, and compliance frameworks.
- Validate and approve all WMS design changes from onshore/offshore teams.
- Maintain a detailed understanding of current and future‑state warehouse processes, regulatory expectations, and operational pain points.
- Leadership of Onshore & Offshore Teams
- Lead, mentor, and support WMS workflow developers, analysts, and QA testers across both onshore and offshore teams.
- Assign priorities, manage workloads, and ensure timely delivery of enhancements, fixes, client onboarding tasks, and projects.
- Build capability across teams with training, playbooks, process maps, and reusable design components.
- Operate as escalation point for configuration, design, integration, and environment issues.
- Pharma Distribution & Regulatory Compliance
- Ensure all workflows adhere to DSCSA, cGMP/GDP, 21 CFR Part 11, and audit trail/e‑signature requirements.
- Oversee validation strategy for WMS changes including URS, FRS, IQ/OQ/PQ, traceability matrices, and controlled releases.
- Partner with Quality to ensure readiness for regulatory audits, client audits, and compliance reviews.
- Workflow Strategy & Solution Design
- Architect efficient workflows for:
- FEFO/expiry‑driven allocation
- Lot/batch/serial control
- Quarantine/QA/hold/release
- Temperature‑controlled workflows
- Controlled substances handling
- Multi‑client 3PL billing
- VAS/kitting/custom pharma processes
- Optimize RF flows, wave strategies, replenishment logic, bin strategies, and exception‑handling.
- Architect efficient workflows for:
- Integration & Data Ecosystem Ownership
- Oversee integration design with ERP, TMS, carriers, automation, and serialization systems.
- Approve EDI/JSON/XML mappings for inbound/outbound data.
- Lead architecture for event‑driven, API‑based, or serverless integration components.
- Guide data governance across item master, location master, client profiles, and regulatory attributes.
- Production Environment Leadership
- Serve as top‑level escalation point for major incidents, outages, and complex RCA.
- Govern change control, release management, environment synchronization, and configuration versioning.
- Drive continuous improvement…
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