QA Analyst

Quality Assurance Analyst I | 18-month Project Hire

Location: Chattanooga, TN (Headquarters) | Hybrid

Remote consideration available for candidates willing to travel onsite; strong preference for local Chattanooga-region candidates.

Launch your technology career with Transport Enterprise Leasing, LLC (TEL) as a Quality Assurance Analyst I. In this entry-level role, you’ll help ensure the quality, reliability, and performance of the applications, integrations, reports, and data solutions that keep our business moving.

This is an 18-month project hire created to support TEL’s continued growth and the implementation of a new system. It is an excellent opportunity for an early-career professional to gain hands‑on experience, build technical skills, and contribute to meaningful work that has a direct impact on the business. To recognize the value of this assignment, the role also includes a completion bonus equal to 15% of base salary
, paid at the end of the 18-month term.

If you’re detail-oriented, curious, and excited to learn how technology supports real-world operations, this is your opportunity to build a strong foundation while working alongside experienced developers, analysts, and business partners.

• Partner with developers, business analysts, and business users to understand requirements and identify effective test scenarios.
• Create and execute test cases and test scripts for applications, integrations, reports, enhancements, and fixes with guidance from senior team members.
• Perform functional, regression, integration, and basic end-to-end testing to confirm usability, system behavior, and data accuracy.
• Identify, document, and track defects, and test results clearly, tracking them through resolution using approved tools and processes.
• Retest resolved issues and run regression checks to make sure updates don’t negatively impact existing functionality.
• Support release validation and user acceptance testing to help ensure delivered solutions meet business needs and are ready for production.
• Maintain test data, documentation, and quality records throughout the software development life cycle.
• Communicate testing risks, quality concerns, and project issues to the right team members so work stays on track.
• Collaborate with internal teams and external vendors on select projects while learning TEL’s systems, tools, and standards.
• Continuously grow your technical skills and contribute ideas that improve processes, quality, and service.
• Build awareness of AI-assisted testing tools and learn to use them responsibly, ensuring all AI‑generated test cases and analysis are reviewed, validated, and guided by sound judgement before use.

• Foundational understanding of software development life cycle (SDLC) concepts and quality assurance principles.
• Ability to write clear test cases, follow test steps, document issues accurately, and maintain testing documentation.
• Strong troubleshooting, reasoning, analytical thinking, and attention to detail.
• Effective written and verbal communication skills with both technical and non-technical audiences.
• Strong organization, time management, and follow-through with the ability to manage multiple priorities.
• A collaborative mindset with the ability to work independently when needed and eagerness to learn new systems, tools, and processes.
• A commitment to protecting confidential information and supporting quality with integrity.

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field is preferred; equivalent training, certification, or relevant practical experience may be considered.
• We will accept military service in lieu of a two-year college degree.
• Entry-level experience through internships, coursework, academic projects, or early professional experience related to software testing, quality assurance, business systems, or technology support.
• Exposure to Agile methodologies, test management or defect tracking tools, Git Hub or other collaboration tools, SQL, APIs, spreadsheets, data validation, and simple scripting is preferred.
• Exposure to testing or supporting web applications, integrations,…