Senior Application Support Administrator
Listed on 2026-08-06
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IT/Tech
Systems Administrator, IT Business Analyst, IT Consultant, IT Specialist
Role Overview
The Senior Application Support Administrator will help drive the continued expansion and adoption of the Service Now platform across the organization. The primary focus will be designing, developing, and supporting integrations between Service Now and enterprise systems to improve efficiency, automate manual processes, and deliver measurable cost savings.
What You Will DoYou will partner with teams across BCBST to transform legacy workflows, including spreadsheet-based processes, into scalable Service Now solutions that provide streamlined request intake, intelligent routing, automation, and an improved end-user experience.
Why It Might Be a FitTo be successful in this role, you'll bring strong technical expertise in Service Now administration, integration development, and automation, as well as experience with Move Works, exposure to AI capabilities within Service Now, and a passion for identifying opportunities to improve operational efficiency through automation and platform consolidation.
Requirements- Bachelor's degree in Computer Information Systems or a related field, or commensurate experience in a professional environment
- 5 years of experience in Information Technology
- 3 years of Systems Administration or Programming experience
- 1 year of knowledge of computer systems operations for Windows/AIX/Mainframe environments
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