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IT Business Analyst

Job in Chattanooga, Hamilton County, Tennessee, 37450, USA
Listing for: Malibu Boats, LLC
Full Time position
Listed on 2026-08-10
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
The IT Business Analyst bridges the gap between business needs and technical solutions within the Application Development organization. This role partners closely with the IT Portfolio Manager, Business Relationship Managers (BRMs), Product/Project Managers, and Software Developers to translate business strategy into well-defined, data-informed solutions — from discovery through delivery and adoption.

Essential Duties and Responsibilities Requirements Gathering and Analysis Collaborate with BRMs and product owners to gather, document, and prioritize business requirements

Conduct data-informed analysis of business processes to identify opportunities for automation and improvement

Translate business requirements into functional specifications, user stories, and acceptance criteria for the development team Participate in Agile ceremonies (backlog refinement, sprint planning, reviews) to keep requirements aligned with delivery

Solution Design and Implementation Work with developers to design IT solutions that meet business needs

Experience documenting the as-is and to-be as well as performing GAP analysis

Ensure solutions are scalable, reliable, and align with industry best practices

Assist in the implementation of new systems and enhancements to existing systems

Evaluate opportunities for process automation and AI-assisted tooling to reduce manual effort and improve data quality

Stakeholder Communication Serve as the primary liaison between business stakeholders and the IT team Facilitate effective communication and collaboration between BRMs, developers and other stakeholders

Provide regular updates on project status and address any concerns or issues

Testing and Quality Assurance Develop and manage the execution of test plans to ensure solutions meet business requirements

Identify and document defects, and work with developers to resolve them Ensure the quality and functionality of delivered solutions

Documentation and Training Create and maintain comprehensive technical documentation for IT projects and systems

Provide training and support to end-users and/or SMEs to ensure successful adoption of new solutions

Develop user manuals, guides, and other training materials

Continuous Improvement Stay current with industry trends and advancements in technology

Identify opportunities for process improvements and recommend innovative solutions

Participate in post-implementation reviews to identify lessons learned and areas for improvement

Technologies / Systems in UseITSM:
Jira Service Management Project, Tools and Task Management:
Jira, Zephyr Scale & Smartsheet Windows / Office / O365ER
P:
Multiple:
Dynamics GP, AS400, Syteline, & Workwise Hosting: AWS & Azure Reporting:
PowerBI, SSRS, Excel Automation/AI:
Power Automate, Microsoft Copilot (list to be confirmed against current toolset)#MBICareers #Malibu Boats Critical  Qualifications Shows up with positivity, humility, and energy

Exceptional communication skills – both oral and written English Experience as an IT Business Analyst, preferably in a manufacturing environment

Strong understanding of business processes and the ability to translate them into technical requirements

Experience working with software development teams and knowledge of the software development lifecycle (SDLC)
Excellent analytical and problem-solving skills

Working knowledge of ERP systems, manufacturing processes, and data/reporting tools (e.g., Power BI)
Proficiency in business analysis tools and techniques

Ability to collaborate and communicate with technical and professional staff

Flexible and adaptable; able to navigate shifting priorities and multiple assignments

Comfortable working within Agile/Scrum delivery frameworks and writing clear user stories and acceptance criteria

Preferred Qualifications Experience in manufacturing or similar industry

Professional certification (e.g., CBAP, PMP, CSPO, PMI-PBA etc.)Hands-on experience with Agile/Scrum ceremonies and tools (e.g., Jira, sprint planning, backlog grooming)
Familiarity with requirements for publicly traded companies, including SOX, ADA, ISO, PCIExperience in an enterprise with multiple geographic locations and interacting in a corporate IT…
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