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Night-Shift IT Support Specialist
Job in
Chattanooga, Hamilton County, Tennessee, 37450, USA
Listed on 2026-08-10
Listing for:
Mike Collins & Associates, Inc.
Full Time
position Listed on 2026-08-10
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Mike Collins & Associates, Inc. in Chattanooga is seeking a proactive Technical Support Representative (TSR) to deliver Tier 1 IT support and be the first point of contact for end-user service requests.
The role emphasizes strong troubleshooting, customer-focused communication, and overnight shift readiness in a fast-paced tech environment. You will collaborate with NOC, CSRs, TSMs, and other IT support tiers, handling routine tasks, documenting issues, and escalating complex problems as needed.
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