Senior CX & UX Strategist – Finance
Job in
Chattanooga, Hamilton County, Tennessee, 37450, USA
Listed on 2026-09-07
Listing for:
Chubb in
Full Time
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Chubb Benefits, a Chubb company, seeks a Senior Customer & User Experience Specialist to design, deliver, and continuously improve user and customer experiences across benefits. This role blends UX design with CX analytics, embedding customer voice into projects and partnering with cross-functional teams to drive human-centered improvements.
You will work with operations, claims, and service teams in a hybrid environment, leveraging Medallia, Full Story, and Power BI to tell data-driven stories
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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