Assistant Community Manager | Riverwood Tower s

Overview

Summary Of Position:
Are you ready to make a meaningful impact on the lives of low-income families in your community? At ALCO, we’re dedicated to providing quality, affordable apartments and improving the well-being of our residents. As our Assistant Community Manager, you'll be at the forefront of transforming lives, making an impact, and ensuring that our residents experience the support and care they deserve.

You will work closely with the Community Manager and property residents, playing a crucial role in maintaining a welcoming and supportive environment for our residents. Join us and become a vital part of our mission!

• Assist the Community Manager in the daily operation of the property and lead the property and property team in the absence of the Community Manager
• Ensure accurate and efficient completion of application, lease, and annual income re-certification paperwork
• Complete resident interviews, leasing documents, and certifications of income to ensure the property provides housing for the families with the greatest financial need
• File evictions in a timely manner
• Work closely with leasing and maintenance staff with coordination of tasks
• Answer incoming phone calls and handle them accordingly
• Investigate and help to resolve complaints, disturbances, and lease violations
• Coordinate with outside vendors to arrange for trash removal, maintenance, landscaping, security, and other services

The Assistant Community Manager directs the work of other team members in the absence of the Community Manager, but is not responsible for the direct supervision of any personnel assigned to the site.

Balancing the various priorities of the property, its residents, and the staff is a key part of the role. The work environment may be unstructured, requiring the Assistant Community Manager to determine priorities in alignment with the Community Manager and site needs.

• High School diploma or equivalent
• Must be over 18 years of age
• Must be able to speak, read and write English
• Must have administrative or property management experience
• Understanding of and experience with Project-Based Section 8 and Tax Credit programs preferred
• Must be able to multi-task and meet deadlines
• Ability to communicate professionally and effectively with co-workers, residents, vendors, and corporate office staff
• Must be proficient with Microsoft Office (Excel, Word, and Outlook)
• Operational experience as a manager or assistant manager of a similar residential apartment community is preferred but not required

All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.

• ALCO Management is committed to building a team that reflects the communities we serve. We welcome candidates from all backgrounds and experiences. Every qualified applicant will receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law

Employment with ALCO is at-will. This means either the employee or the company may end the employment relationship at any time, with or without notice, and for any lawful reason. Nothing in this job posting should be interpreted as creating an employment contract or guarantee.

ALCO reserves the right to adjust responsibilities and expectations based on business needs. Candidates may be required to complete assessments, background checks, and reference checks as part of the hiring process.

By applying, you acknowledge that you have reviewed the role, understand the expectations, and consent to be contacted using the information you provide.