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Program Manager

Job in Chattanooga, Hamilton County, Tennessee, 37450, USA
Listing for: Orange Grove Center
Full Time position
Listed on 2026-09-12
Job specializations:
  • Management
    Healthcare Management, Operations Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 45000 - 47000 USD Yearly USD 45000.00 47000.00 YEAR
Job Description & How to Apply Below

Job Details

Location:

Head Quarters - Chattanooga, TN 37404
Position Type:
Full Time
Salary Range: $45,000.00 - $47,000.00 per year

Job Summary

To perform and fulfill the requirements in the ICF Interpretive Guidelines of Qualified Intellectual Disabilities Professional (QIDP) and perform other duties needed as a member of the ICF Management Team, including but not limited to coordination of staff.

Job Requirements
  • Attend and complete ongoing > required orientation and training.
  • “F” endorsement on driver’s license required.
  • Fluent computer skills required.
  • Constant professional demeanor and dedication to improving the lives and active treatment needs of people receiving ICF services required.
  • Accuracy and timeliness of paperwork required.
  • Helpful demeanor and interactions required.
Supervisory Structure

Reports to the assigned Assistant Director in ICF Services, supervises House Managers. Works as an integral member of the ICF management team. Schedules staffing for the group homes and fills in for house staff positions as needed. Provides leadership and mentorship to all group home staff.

Primary Duties and Responsibilities
  • The QIDP observes individuals, reviews data and progress, and revises programs based on individual need and performance.
  • The QIDP ensures consistency among external and internal programs and disciplines.
  • The QIDP ensures service design and delivery which provides each individual with an appropriate active treatment program.
  • The QIDP ensures that any discrepancies or conflicts between programmatic, medical, dietary, and vocational aspects of the individual’s assessment and program are resolved.
  • The QIDP ensures follow‑up to recommendations for services, equipment, and programs.
  • The QIDP ensures that adequate environmental supports and assistive devices are present to promote independence.
Active Treatment
  • Integration
  • Schedule Individual Support Plan (ISP) meetings
  • Collect Risk Assessments for implementation into the ISPs
  • Collect Comprehensive Functional Assessments for implementation into the ISPs
  • Collect all other information for the ISP
  • Create ISPs
  • Present the ISPs to Circle of Supports (COSs) for final approvals
  • Send final ISPs to ICF Administration Assistant for distribution
Coordination
  • Ensures completion of Implementation Plans for goals and objectives
  • Creates Data Tracking Sheets for goals and objectives
  • Creates monthly summaries with review of progress on goals and objectives
Monitoring
  • Ensures monitoring and revision of Implementation Plans for goals and objectives
  • Monitors and revises Data Tracking Sheets for goals and objectives
  • Revisions are a result of monitoring monthly reviews, daily notes, and site visits
Administrative Responsibilities
  • Consults with ICF Management Team on a regular basis regarding operation and treatment needs of ICF clients – attends and participates in ICF Coordinator Meetings and House Manager meetings
  • Attends and participates in Human Rights Committee (HRC) meetings monthly
  • Prepares & submits documents in advance of meeting as requested by HRC facilitator or chairperson
  • Attends accreditation meetings and ICF survey exit conferences
Supervision of ICF/IID Homes
  • Participates in the hiring and firing process of ICF House Managers & Assistant House Managers
  • Assists with interviewing and onboarding House Managers and house staff as needed
  • Evaluates job performance and provides feedback to staff on a regular basis
  • Coordinates vacation, schedules, time sheets, and other paperwork for ICF House Managers
  • On‑call responsibilities: participates in a rotating 24‑hour on‑call system to ensure personnel oversight on evenings, nights, holidays and weekends
  • Completes unannounced house checks
  • Ensures proper staffing to provide direct care and active treatment in the homes as outlined in…
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