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Senior Director, Customer Experience Design

Job in Chattanooga, Hamilton County, Tennessee, 37450, USA
Listing for: Unum
Full Time position
Listed on 2026-08-17
Job specializations:
  • Management
    Change Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 133500 - 274100 USD Yearly USD 133500.00 274100.00 YEAR
Job Description & How to Apply Below

Unum seeks a CX Design leader to translate CX strategy into scalable programs and drive agile delivery, change management, and journey-based transformation. You will lead a team of Strategic Experience Designers delivering customer-centered design across initiatives.

With 10+ years in CX/Experience Design and a track record of large-scale transformations, you will partner with executives across business, operations, digital, product, and technology to improve customer outcomes and business

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Position Requirements
10+ Years work experience
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