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Vocational Rehabilitation Consultant; Absence Operations

Job in Chattanooga, Hamilton County, Tennessee, 37450, USA
Listing for: Unum
Full Time position
Listed on 2026-09-18
Job specializations:
  • Management
    HR Generalist / Talent Management
Salary/Wage Range or Industry Benchmark: 53300 - 100700 USD Yearly USD 53300.00 100700.00 YEAR
Job Description & How to Apply Below

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally.

To enable this, we provide:

  • Award-winning culture
  • Inclusion and diversity as a priority
  • Performance Based Incentive Plans
  • Competitive benefits package that includes:
    Health, Vision, Dental, Short & Long-Term Disability
  • Generous PTO (including paid time to volunteer!)
  • Up to 9.5% 401(k) employer contribution
  • Mental health support
  • Career advancement opportunities
  • Student loan repayment options
  • Tuition reimbursement
  • Flexible work environments

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

The vocational consultant is responsible for reviewing, analyzing and interpreting vocational and medical information. Works collaboratively with claims professionals and other resources in multiple settings to assess vocational information and provides vocational opinion on duties and demands. Engages employers, claimants, healthcare providers and internal resources to facilitate return to work and stay at work services. Delivers exceptional service in every interaction, taking full accountability for a positive experience.

Principal

Duties and Responsibilities
  • Application of vocational knowledge through assessment and synthesis of claim file information and ability to offer balanced conclusions
  • Ability to concisely communicate (written and verbally) complex vocational issues in a fast-paced, team work environment
  • Partners with multiple resources to identify, develop, coordinate and implement complex vocational rehabilitation and return to work plans
  • Collaboration with internal and external resources to gather pertinent vocational and medical documentation to accurately assess file direction
  • Completes comprehensive forensic vocational assessments
  • Provides coaching of claims professionals to increase vocational knowledge
  • Operates with a sense of urgency and flexibility to meet the needs of a rapidly changing environment, while meeting performance standards set for quality and quantity of work
  • Displays capacity and drive for learning and developing broad business and leadership skills; openness to diverse ideas & experiences and has self-awareness re: strengths and areas of development
Job Specifications
  • Master’s degree in Vocational Rehabilitation or a related field
  • Certification required in rehabilitation counseling, disability management, or case management
  • 3+ years vocational experience preferred
  • Proven ability to work in a fast-paced, team environment

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender,…

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