Stewardship Manager

Do you believe in the power of meaningful connection and community impact? The AIM Center is seeking a Stewardship Manager who thrives at the intersection of strategy, storytelling, and donor engagement. This role is ideal for a detail-driven professional who wants to strengthen fundraising systems, elevate donor experiences, and help expand opportunities for individuals living with serious mental illness. If you enjoy combining big-picture thinking with hands-on execution and want your work to directly support life-changing recovery outcomes-we'd love to meet you.

About The AIM Center Inc.

AIM Center offers employment, education, housing, socialization, and wellness opportunities for adults living with serious mental illness. We are non-medical and non-clinical; however, we work with other mental health professionals to provide comprehensive mental health services.

Using the Clubhouse model of psychosocial rehabilitation, AIM Center empowers participants, our members, to develop relationships and create individualized plans for recovery while working side-by-side with other members and staff to accomplish the work of the Clubhouse.

AIM Center has been helping adults in the Chattanooga community lead fulfilling and productive lives while successfully managing their mental health since 1989. Membership is open to people ages 18 and older diagnosed with serious mental illness. Recovery is a lifelong process and the philosophy of our Clubhouse is "Once a Member, Always a Member."We are a private, non-profit organization supported through foundations, public and private grants and donations.

Our Clubhouse is also a Tenn Care provider. AIM Center is the only psychosocial rehabilitation facility accredited by Clubhouse International and licensed by the State of Tennessee.

Description

Stewardship Manager

Department: Development & External Relations

Reports To: Chief Development & External Relations Officer

Professional Band: Managerial

Classification: Full-Time, Exempt

Location: AIM Center - 472 W. Martin Luther King Boulevard, Chattanooga, TN, 37402

Schedule:

Typical hours are Monday-Friday, 8:00 AM - 4:00 PM, with occasional evenings or weekends for donor meetings and events.

Position Summary

The Stewardship Manager supports the Development & External Relations team by leading donor engagement strategies, strengthening fundraising operations, and assisting with grants management. This role helps advance AIM Center's strategic growth through intentional stewardship practices, donor-centered communications, and data-driven fundraising initiatives.

The successful candidate is a self-starter who demonstrates integrity, professionalism, and a deep commitment to AIM Center's mission of working side-by-side with individuals experiencing serious mental illness. This position requires strong organizational skills, strategic thinking, and the ability to manage detailed workflows while supporting department initiatives.

Essential Duties & Responsibilities

• Manage timely donor acknowledgements and stewardship communications via mail, email, and phone.
• Support logistics, communications, and marketing efforts for fundraising events to maximize engagement.
• Maintain accurate donor records within AIM's fundraising database while ensuring strong data integrity practices.
• Prepare stewardship materials such as newsletters, reports, and donor information packets tailored to specific audiences.
• Coordinate donor-centric communications alongside the marketing team, including e-newsletters and external messaging.
• Assist with management of a non-governmental grants portfolio, tracking deadlines, applications, and reporting requirements.
• Use data insights to support fundraising strategy, campaign evaluation, and continuous improvement.
• Collaborate closely with the Chief Development & External Relations Officer and team members to support departmental goals.
• Assist with AIM Center Board communications and preparation of quarterly board meetings.
• Perform other duties as assigned.

Clubhouse Generalist Responsibilities

• Support a safe, inclusive, and culturally responsive Clubhouse environment.
• Advocate for member rights and meaningful participation.
• Suppor…