Veterinary Triage Assistant

Veterinary Triage Assistant

Department: Veterinary Assistants

Employment Type: Full Time

Location: Chattanooga, Tennessee

Compensation: $16.50 - $18.00 / hour

Animal Emergency & Specialty Center of Chattanooga (AESC Chattanooga) is expanding and seeking a Daytime Triage Veterinary Assistant to support our Emergency & Specialty services during weekday morning and daytime hours
. This role is ideal for veterinary professionals who excel at patient intake, triage support, and client communication in a fast-paced medical environment. Prior emergency, specialty, or high-volume general practice experience is strongly preferred.

At AESC, we believe great medicine starts with a strong, supported team - and we're committed to helping experienced assistants continue to grow.

AESC Chattanooga is East Tennessee's premier provider of 24-hour emergency and specialty veterinary care
, offering:

• Emergency & Critical Care
• Surgery
• Oncology
• Internal Medicine

Our modern, state-of-the-art hospital is supported by a compassionate, highly skilled team focused on exceptional patient outcomes and empathetic client care.

As a Triage Veterinary Assistant
, you will serve as a critical first point of contact for incoming emergency and urgent-care patients during daytime hours. You'll support veterinarians and credentialed technicians by ensuring efficient patient flow, accurate information gathering, and safe handling - helping the medical team deliver timely, high-quality care.

This position closely collaborates with outpatient, emergency, and specialty teams to support continuity of care throughout the hospital.

• Triage and intake of incoming emergency and urgent-care patients
• Obtain accurate patient histories, vitals, and presenting concerns
• Perform safe, effective patient restraint and handling
• Assist veterinarians and technicians with diagnostics and treatments
• Support basic diagnostic procedures as directed
• Administer or dispense medications as prescribed
• Maintain cleanliness, organization, and restocking of triage and treatment areas
• Provide compassionate, professional client communication during stressful situations
• Demonstrate emotional intelligence, empathy, and professionalism with clients and team members
• Support patient flow and communication between emergency, outpatient, and specialty services

• Prior Veterinary Assistant, Animal Care, or clinical veterinary experience strongly preferred
• Emergency, specialty, or high-volume general practice experience a plus
• Ability to remain calm, focused, and efficient in high-pressure situations
• Strong communication and teamwork skills
• High level of reliability, organization, and attention to detail
• Comfortable interacting with distressed clients with empathy and professionalism
• Passion for emergency medicine and patient advocacy

This role is not intended to be entry-level
; candidates should be comfortable in a clinical environment and able to adapt quickly in an emergency setting.

• Full-Time
• Monday-Thursday | 7:00 AM-5:00 PM
• Daytime coverage supporting emergency intake and specialty patient flow

We believe in supporting the people who support our patients.

• Competitive hourly pay based on experience
• Medical, dental, and vision insurance
• 401(k) with company match
• Continuing education and paid training opportunities
• ⏰ Paid Time Off (PTO)
• Health and wellness benefits (including Calm Health and more)
• Supportive leadership, mentorship, and collaborative culture
• Opportunity to work alongside leading emergency and specialty veterinarians
• Modern facility with state-of-the-art equipment

If you're an experienced Veterinary Assistant who enjoys the pace and purpose of emergency medicine - and you're looking for a weekday daytime schedule - we'd love to connect.

Apply today to join Animal Emergency & Specialty Center of Chattanooga
, where compassion, teamwork, and quality care come together.