Veterinary Practice Manager

Veterinary Practice Manager

Department: Administrative

Employment Type: Full Time

Location: Chattanooga, Tennessee

Compensation: $55,000 - $65,000 / year

Lead. Grow. Elevate Veterinary Care.

Lookout Valley Veterinary Clinic is seeking an experienced Veterinary Practice Manager to lead operations at our established small animal veterinary hospital in Chattanooga, Tennessee
.

This Veterinary Hospital Manager position is ideal for a leader with strong knowledge of veterinary medicine workflows, hospital financial management, and team development within a companion animal general practice.

If you have experience as a Practice Manager, Animal Hospital Manager, or Veterinary Operations Leader and are motivated to grow a thriving Chattanooga veterinary clinic — we encourage you to apply.

Located in Chattanooga, TN, Lookout Valley Veterinary Clinic is a well-established small animal general practice offering:

• Preventive & wellness care
• Advanced veterinary diagnostics
• Soft tissue surgery
• Veterinary dentistry
• Client education & long-term pet health partnerships

We are known in the Chattanooga community for compassionate, relationship-driven veterinary medicine and operational excellence.

Hospital

Hours:

Monday–Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM (2nd & 4th Saturdays)
Sunday:
Closed

As Practice Manager, you'll oversee the daily operations of the clinic while leading with empathy, clarity, and a focus on connection. You’ll help us continue building a culture that prioritizes team well-being
, excellent care
, and community relationships
.

• Build and retain a high-performing veterinary team
• Provide structured coaching, feedback, and performance management
• Promote accountability, collaboration, and emotional intelligence
• Reduce burnout through efficient workflows and staffing models
• Partner with the Medical Director and Regional support on hospital strategy and case support

• Oversee staffing, scheduling, compliance, and vendor management
• Maintain inventory control and cost management
• Ensure OSHA and regulatory compliance
• Optimize appointment flow and client experience

• Manage P&L performance and hospital budgets
• Monitor KPIs (revenue, transactions, labor %, inventory %)
• Identify growth opportunities in dentistry, surgery, wellness plans, and preventive care
• Implement strategic initiatives to increase client retention and new client acquisition
• Partner with business and operational support teams at Innovetive Petcare

• Support elevated client communication standards
• Resolve escalated concerns with professionalism and empathy
• Represent the hospital within the Chattanooga community

Required:

• 3–5+ years of leadership experience in a veterinary hospital, specialty/ER, or healthcare setting
• Strong understanding of small animal veterinary workflows
• Experience managing veterinary support staff
• Budgeting, P&L, and KPI management experience
• Familiarity with PIMS systems (Cornerstone, ezyVet, Avimark, etc.)

Preferred:

• CVPM (Certified Veterinary Practice Manager) certification
• Multi-doctor veterinary practice experience
• Demonstrated revenue growth and team retention success
• Experience scaling or revitalizing a companion animal hospital

💰
Salary: $55,000–$65,000 annually (commensurate with experience) + 🎯 Annual Performance Bonus (individual + hospital performance)

• Medical, Dental & Vision Insurance
• 401(k) with company match
• Paid Time Off
• Short & Long-Term Disability
• Life Insurance
• Employee Assistance Program
• Continuing Education (CE) Allowance
• Leadership Development Programs
• Employee Pet Care Discounts

As part of Innovetive Petcare, you gain:

• Operational and HR support
• Mentorship from experienced veterinary leaders
• Career growth and leadership development pathways
• A people-first culture focused on sustainability in veterinary medicine

You’ll have the autonomy to lead a respected Chattanooga veterinary hospital — with the backing of a collaborative and growing veterinary network.

If you are an experienced Veterinary Practice Manager, Animal Hospital Manager, or Veterinary Operations Leader ready to elevate a small animal hospital in Chattanooga, apply today.

Join Lookout Valley Veterinary Clinic and help shape the future of veterinary care in Tennessee.