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Retail & Store Manager

Customer Experience Manager - Omnichannel Lead

Job in Chattanooga, Hamilton County, Tennessee, 37450, USA
Listing for: The Michael's Companies
Full Time position
Listed on 2026-03-07
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading retail organization in Chattanooga is seeking a Customer Experience Manager to enhance the shopping experience. You will be responsible for managing front-end operations and leading omnichannel processes while ensuring compliance with policies. This role involves training and coaching team members, maintaining high customer service standards, and overseeing store recovery efforts. The ideal candidate will have a strong retail management background and exceptional leadership skills.
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