Store Associate
Listed on 2026-07-07
-
Retail
Retail Associate/ Customer Service
Job Details
Location:
Hixson Store - Hixson, TN 37343
Position Type:
Full-time
Salary Range: $12.00 - $12.00 Hourly
Since 1923, Goodwill Industries of the Greater Chattanooga Area helps people transform potential into opportunity. With 17 store locations and a service territory of 23 counties in two states, our timeless social enterprise is a win, win, win for all.
Individuals with barriers to employment get help securing meaningful jobs. Donors see a social return for their donations. Shoppers get great prices on the goods they want, and in the process, give a hand up to people in their community.
Benefits- Friendly work environment with co‑workers who appreciate working with each other.
- Employee discount.
- 401K and Roth retirement plans with matching contribution after eligibility.
- Skills and development opportunities.
- For full‑time employees:
- Dental and vision insurance – Company paid for employee.
- Basic life insurance – 1.5 times salary, Company paid for employee.
- Primary Care through Text Care – Company paid for household.
- Voluntary benefits such as term life insurance, disability insurance, and protection.
- Medical insurance and health savings account.
- Generous paid time off (PTO) program; potential of up to three weeks during the first year.
- Through words and actions support Chattanooga Goodwill’s mission, vision, and values; furthermore, actions and decisions will align with organizational guiding principles.
- Maintain agency, employee, and participant confidentiality. Violation of confidentiality may be cause for termination.
- Punctual and dependable attendance.
- Provide excellent customer service to customers and donors while directing complaints to management.
- Consistently perform work tasks according to training, e‑learning, and work instructions.
- Effectively transition product to the retail sales floor with attention to detail and urgency.
- Abide by the policies and procedures as set forth by Goodwill.
- Ensure security of all company assets and donations.
- Perform general sales floor and production area duties and cross‑train in all work areas.
- Effectively communicate with management, peers, and customers.
- Effectively promote and demonstrate cooperation and teamwork with peers.
- Assist in loading and unloading of Goodwill trucks and trailers.
- Maintain a neat, clean, and organized production work area and retail sales floor at all times.
- Adhere to safety and security practices including reporting safety hazards and injuries to management.
- Attend and complete all training and meetings as required.
- Perform other duties and projects as assigned.
We are an equal opportunity employer, and all qualified applicants and internal transfers will receive consideration without regard to race (including hairstyle/texture), color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.
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