Sales Associate Kay Hamilton Place Mall

Company Description

Signet Jewelers operates about 2,600 stores under well-known brands including Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, Peoples Jewellers, H.Samuel, and Ernest Jones. As a purpose-driven and sustainability-focused company, Signet participates in the United Nations Global Compact and follows its principles-based approach to responsible business. The organization is united by the purpose of “Inspiring Love,” believing that more love in the world benefits customers, team members, and communities.

Customers rely on Signet to help celebrate life’s most meaningful moments, and the company treats that responsibility with care. Signet is Great Place to Work-Certified™, reflecting its commitment to an inclusive, supportive, and values-led workplace.

This full-time, on-site Sales Associate role is based in Chattanooga, TN. The Sales Associate will welcome customers, listen to their needs, and guide them through product selection to help them celebrate important occasions. Day-to-day responsibilities include providing knowledgeable product recommendations, explaining features and benefits, handling sales transactions, and maintaining accurate records. The role also involves keeping displays and showcases organized and visually appealing, supporting inventory management, and adhering to company policies and procedures.

Sales Associates collaborate with team members to meet individual and store sales goals while delivering a positive, respectful, and inclusive customer experience.

• Customer service and interpersonal skills, including the ability to build rapport, communicate clearly, and create a welcoming in-store experience.
• Sales and retail skills, such as engaging customers, understanding needs, recommending products, and meeting or exceeding sales targets.
• Basic business and operational skills, including handling point-of-sale systems, processing payments accurately, and following store and security procedures.
• Organization and attention to detail for maintaining merchandise displays, managing inventory tasks, and ensuring accurate documentation.
• Ability to learn and apply product knowledge related to jewelry, metals, and gemstones to support confident customer guidance.
• Reliability and professionalism, including consistent attendance, punctuality, and adherence to company standards and ethical practices.
• Flexibility to work a varied schedule, including evenings, weekends, and holidays, as required in a retail environment.
• Prior retail or customer-facing experience is preferred; high school diploma or equivalent is typically required.