Retail Specialist - Account Executive Tractor Trailer Sales

Overview

Position: Retail Specialist - Account Executive Tractor Trailer Sales

Location: Chattanooga, TN

Job : 459

# of Openings: 1

Retail Specialist – Account Executive – Tractor Trailer Sales

Step into a career with purpose at TEL, a fast-growing, values-driven company with over 20 years of success serving the transportation industry. Headquartered in Lookout Valley, Chattanooga, TN, TEL operates a state-of-the-art reconditioning center in Greenfield, IN. TEL is more than just an equipment leasing company—we’re a trusted partner to transportation professionals across the country.

At TEL, we live by the golden rule: treating others the way we want to be treated. This principle guides our faith-based culture and commitment to world-class customer service. We proudly support both Private Fleets and For-Hire Carriers with top-tier equipment and personalized service that sets us apart.

Join a team that’s passionate, innovative, and growing fast. Explore our journey at  and discover how you can be part of something bigger.

Join us as a Retail Specialist – Account Executive where you’ll play a key role in supporting our team and driving operational excellence. This position is ideal for someone who thrives in a fast-paced environment, values collaboration, and is eager to grow professionally. The Retail Specialist – Account Executive is responsible for driving retail equipment sales within a defined area of responsibility by actively engaging prospective customers and walk-in traffic at TEL’s assigned retail location.

The Retail Specialist will leverage in-depth knowledge of TEL’s products and focus on identifying and converting leads into sales opportunities while delivering exceptional customer service.

• Develop and maintain a comprehensive understanding of TEL’s products and services, effectively communicating their value to customers by highlighting how TEL’s offerings enhance profitability and cash flow.
• Collaborate with the sales team to identify, qualify, and nurture leads, assisting in the conversion of qualified prospects into successful sales opportunities.
• Utilize Salesforce and other software tools efficiently to ensure thorough, accurate, and detailed documentation of customer interactions and sales activities.
• Drive sales performance by achieving established sales targets within the designated Area of Responsibility (AOR), with a primary focus on retail truck and trailer sales.
• Serve as the primary point of contact for assigned prospects, providing timely and professional assistance to address inquiries and sales-related needs.
• Respond directly to customer inquiries or coordinate with internal departments to deliver superior customer service and support.
• Proactively address and resolve customer concerns in a prompt and effective manner to maintain high levels of satisfaction.
• Conduct market research to gather intelligence on competitors within the assigned AOR, identifying trends and opportunities to enhance TEL’s competitive advantage.
• Stay informed on industry developments, including market trends and potential disruptions, to provide strategic insights and recommendations.
• Perform additional tasks and projects as assigned by management to support business objectives.
• Comply with all Standard Operating Procedures (SOPs) and company policies to maintain operational excellence and integrity.
• Continuously learn, share, and implement improvements in all processes and responsibilities as needed to enhance the effectiveness of providing world-class service and support.

The ideal candidate for the Retail Specialist – Account Executive role is a motivated and customer-focused sales professional with a strong understanding of the trucking industry and a proven ability to convert leads into sales through exceptional communication and negotiation skills. They are highly organized, tech-savvy (especially with Salesforce and Microsoft Office), and thrive in a fast-paced retail environment where they can build relationships and drive revenue.

With a collaborative mindset and a commitment to continuous learning, they…