Mercedes Benz Customer Experience Specialist ​/ Product Specialist (Chattanooga)

Job Title

Greet and guide customer as they appear on the lot to proceed into the sales process

Deliver a high end luxury experience to customers

Assist the customers to find a vehicle that meets their needs by using the current inventory information

Enhance the sales process by demonstrating the vehicles features on the lot

Assist customers in the completion of their sales applications

Assist management to increase sales by inspecting the lot's vehicles daily, reporting any problems to management

Assist management in insuring the lot is merchandised correctly to maximize sales

Enthusiastic with high energy throughout the sales workday

Outgoing and friendly, especially while handling objections

Quality customer service skills and sales track record

Strong interpersonal and communications, in-person and over the phone

Persuasive and able to overcome customer objections during the sales process

Proficient in basic business math including percentages

Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs

Persistent, competitive and good work ethic

Focuses on the customer's needs to enhance dealership and personal sales

401k

Full medical benefits

Paid vacation

On week in classroom training

Salary + commission