Chattanooga, Tennessee- Community Service Supervisor; Multifamily & Affordable Housing

Chattanooga, Tennessee - Community Service Supervisor (Multifamily & Affordable Housing)

About Us: Columbia Residential is the leading property management and development company in the region, specializing in the low-affordable market. Our mission is to provide quality affordable housing for low- and moderate-income families while fostering an environment for our team members to excel, thrive, and be recognized.

The Community Service Supervisor performs general and specialized maintenance and repairs, applies proficiency in several maintenance trade disciplines, supervises a team of technicians and assistants, manages a budget for cost-effective practices, and provides supervision, training, and development for assigned associates. Along with the Community Manager, the supervisor oversees the physical property, general maintenance, repairs, unit make‑readies, preventative maintenance, and construction or rehabilitation projects for the apartment community.

• Provides service to residents in a prompt, courteous, and professional manner.
• Establishes emergency maintenance on‑call and daily work schedules for maintenance staff and reports status to the Community Manager daily.
• Follows up on work assignments for efficiency and thorough completion.
• Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment, maintaining an on‑site safety binder.
• Makes regular inspections of the community, notifies management of problems, and recommends solutions.
• Identifies and corrects hazardous property conditions that could place the property in a liable position.
• Utilizes a preventative maintenance program to minimize maintenance costs and equipment downtime, maintaining an adequate inventory of all parts, tools, and equipment.
• Obtains competitive pricing on purchases, maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager.
• Assists the Community Manager in preparing the annual budget to maximize income, control expenditures and maintain financial objectives.

• High School Graduate or GED for consideration.
• Some college or trade school experience preferred.

• HVAC/Freon Recovery Certification.
• Certified Pool Operator (CPO) and EPA Universal certificates preferred.
• Valid Driver’s License.

• Minimum of three (3) years related experience.
• Knowledge of a variety of skilled trades, including elements of construction/installation, minor carpentry, plumbing, mechanical and electrical work, household appliances, framing, finishing walls, doorways, roofs, wooden structures, sinks, drains, toilets, and basic welding and metal work.

• Completion of in‑house training within the first 90 days of employment.
• Must have own tools.
• Must maintain a reliable vehicle.
• Enjoy the work, demonstrate a pleasant demeanor, and show a desire for success.
• Exhibits behavior consistent with the company’s vision, mission, and core values; creates an enjoyable work environment for self and others.

• Medical Insurance
• Vision Insurance
• Supplemental Insurance (AFLAC)
• Prescription Drug Coverage
• Flexible Spending Account
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Performance‑based Bonus Program
• Tuition and Professional Development Assistance
• Short‑term Disability Insurance
• Long‑term Disability Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Accidental Death and Dismemberment Insurance
• Paid Time‑Off (including your birthday!)
• Paid Holidays
• Health Reimbursement Account
• Employee Referral Program

• Integrity
• Responsibility
• Respect
• Character

Location:

Chattanooga, Tennessee