Lead House Manager

About Us

Together, we empower people and build communities right here in the Tennessee Valley. At Partnership, we know each and every neighbor we serve deserves safety, support, and a brighter future. Our programs directly serve and empower those most vulnerable, from a mother and daughter bravely seeking safety at our domestic violence shelter to a young adult seeking support at our home for aged‑out foster youth.

Serving over 7,000 people every year takes a lot of hands and hearts.

Ready to join us? Apply with us today! We have a lot to offer:
Great Culture! Be a part of an organization that helps the community in multiple ways! Volunteer Opportunities! Growth Opportunities!

Lead House Manager

This position not only provides direct support with daily living needs to shelter clients but also supervises shelter staff to coordinate 24/7 coverage and facility maintenance. This full‑time role is eligible for all company standard benefits. This position works 3rd shift, Wednesday through Sunday.

• Bachelor's degree a plus but not required.
• Relevant experience in a social services field and/or supervisory role (3–5 years preferred).
• Basic computer skills.
• Ability to work effectively as a team member with people of various backgrounds.
• Conflict resolution and/or crisis intervention skills.
• Effective communication skills.
• Must be able to work 3rd shift, Wed. – Sun.

• Adheres to trauma‑informed care practice approach and other applicable evidence‑based models in service delivery.
• Provides direction, team management, and planning during shift as delegated by the Shelter Operations Manager. These duties include, but are not limited to, coordination of client‑related services during shifts and the overall maintenance of the facility.
• Assists victims through crisis intervention and the 24/7 hotline.
• Provides conflict resolution and intervention during shift.
• Ensures confidentiality of information related to clients, personnel, and other information of a confidential nature.
• Completes intakes and ensures clients are comfortable in room. Advises clients of their rights and responsibilities. Practices appropriate interventions when client situations occur. Calls On‑Call supervisor for back up as needed.
• Maintains a safe, healthy environment. Provides direction and/or completes room cleaning 24 hours post client exit, including washing, replacing, and storing clean linens in the proper area, cleaning common areas as needed.
• Supervises staff on shift by providing support/direction and provides documentation to their supervisors on work completed.
• Provides training to staff during shift, which includes onboarding and ongoing required training for professional development.
• Performs other duties related to this position as determined necessary.

• 403(b)
• 403(b) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

• 8‑hour shift
• Every weekend
• Overnight shift

• Bachelor's (Preferred)

• Social Work or Human Service: 3 years (Preferred)
• Supervising: 3 years (Preferred)

• Chattanooga, TN (Required)

Work Location:

In person

The Partnership for Families, Children & Adults is a Tennessee Drug‑Free Workplace.

The Partnership for Families, Children and Adults is committed to recruiting, hiring, retaining, and promoting all employees and applicants without regard to race, color, national origin, ethnicity, sex, gender or gender identity, sexual orientation, age, visible or invisible disability, veteran status, religion or beliefs, genetic or health information, marital or familial status, or any other legally protected class.

Job Type: Full‑time