Supportive Case Manager

AIM CENTER, INC.

Job Description

Position Title:

Permanent Supportive Housing Case Manager

Reports To:

Director of Housing Stability

Job Classification:
Full-Time, Non-Exempt

Supervises: N/A

Insupport of the AIM Center's mission, this position is responsible for promoting community integration and providing on-site support for housing residents to meet the obligations of their lease.

Usinga person-centered, culturally responsive, and evidence-based trauma-informed approach, the supportive housing case manager will promote independence, community belonging, social capital, and well-being.

This position supports residents in accessing community resources and developing skills to re-integrate into the community throughasupportive,professional relationship.

• Support residents through assessment, planning, implementation, coordination,monitoring and evaluation
• Collaborate with AIM Center program staff and housing residents to develop a service plan addressing housing needs for applicants, with evaluation and updating every six months
• Monitor progress or lack of progress toward housing goalsset forth in individual service plans andassistin revisions as necessary
• Complete all required documentation that accurately and fully describes the resident's progress toward their goalsand support activities
• Notify AIM Center clubhouse support staff, case managers, and other identified support persons of resident issuesas appropriate
• Serve as liaison between residents and housing managementregardingcomplaints and grievances

• Teaching appropriate social behavior, and other skills to help promote a person’s independence while in the community.
• Assist people in advocating for themselves and learning more about their rights.
• Determine the need for and provide or arrange for life skills instruction either on or off-site.
• Assistin scheduling andfacilitatingmeetings for potential roommates.
• Assist with move-in processes
• Plan and attend monthly residential socials
• Create and distribute monthly calendar working side by side with a resident member
• Distribute/inform residents of specific AIM Center unit opportunities including classes, socials, and wellness & recovery programs
• Serve as liaison between residents and housing managementregardingcomplaints and grievances

• Our case management approach is centered on empowering our tenants. We focus on tenant goals, preferences, and strengths to guide our work.
  
  The services we provide are collaborative, not prescriptive. Cultural humility and respect must guide all our interactions with tenants.
• Promote and support residents’ participation in educational, employment, support, recreational, and enrichment opportunities available through the AIM Center and the broader community, including Clubhouse social events.
• Facilitate meaningful community engagement opportunities and support residents inidentifyingand exploring their interests to promote sustained community involvement.
• Support and empower residents in organizing peer support groups, community activities, structured programs, and guest speaker presentations that promote engagement and connection.
• Build positive relationships within the communityincludingcommunity members,law enforcement,housing and social service agencies
• Plan and attend monthly resident meetings
• Attend neighborhood and community meetings as appropriate

• Provide transportation for housing residents to community events and activities, including those hosted at the AIM Center
• Participate in arotating, on-call schedule for resident and property related emergencies.
• Maintain necessary competence to complete job duties as describedincludingnecessary training and certifications as assigned
• Assist leadership inhousing and administrative functions as needed
• Assistin otherjob duties as assigned in the Housing Resource Center
• Participates in Clubhouse social and holiday staff rotation coverage

• Bachelor's degree in social workpreferredor a social services degreein a directly related field.
• Ability to work independently and…