Paratransit Operator; Part-Time

Paratransit Operator

Department
:
Care-A-Van

Status
:
Part-Time/Non-Exempt

Rate of Pay
: $20.88/Hr

Reports To
:
Manager of Care-A-Van

Company
: CARTA (Chattanooga Area Regional Transportation Authority)

Location
:
Chattanooga, Tennessee

The Paratransit Operator is responsible for safely transporting elderly passengers and individuals with disabilities along specified routes while maintaining professionalism and ensuring passenger comfort and safety. This position requires excellent communication skills, adherence to schedules, and the ability to assist passengers with mobility challenges. Operators must comply with all traffic laws, safety regulations, and company policies while maintaining accurate records and documentation.

Other duties may be assigned that are in keeping with the goals and objectives of CARTA.

• Operate a Paratransit vehicle to transport elderly passengers and individuals with disabilities safely and efficiently.
• Assist passengers from the door of pick-up to the door of delivery, ensuring their safety and comfort.
• Provide physical assistance as needed, including kneeling, bending, twisting, and standing to support passengers with disabilities.
• Maintain established time schedules and ensure timely arrivals and departures.

• Communicate professionally and courteously with passengers, caregivers, and the public.
• Address passenger concerns and provide necessary assistance while ensuring a positive experience.

• Process daily paperwork and complete required reports accurately.
• Adhere to all safety protocols, company policies, and regulatory requirements.
• Follow all traffic laws and company operating procedures to ensure safe and legal operation of the vehicle.

• High School Diploma or GED required.
• Must be at least 21 years old.

• Must obtain and maintain a Commercial Driver’s License (CDL) with a minimum Class B and Passenger endorsement.
• Ability to pass periodic Department of Transportation (Use the "Apply for this Job" box below). examinations conducted by the company physician.
• Maintain a valid DOT medical examination card.

• Strong customer service and interpersonal communication skills.
• Ability to operate a vehicle safely under varying traffic and weather conditions.
• Physical ability to assist passengers with disabilities, including lifting, bending, and kneeling as required.
• Ability to manage time effectively and adhere to schedules.

CARTA is an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment for all employees.