Shift Lead - East Chattanooga

About the Team

Dash Mart is a local‑fulfillment center owned and operated by Door Dash, offering customers fast, reliable and high‑quality delivery. Customers place orders for convenience, grocery, retail and prepared foods in the Door Dash app and our team members fulfill orders in a real, brick‑and‑mortar store so Dashers can deliver. We are open early and close late—some sites run 24/7.

The Shift Lead works within a local‑fulfillment center supporting Site Management, running great shifts and delegating tasks. The role includes shift responsibility for fulfilling orders in a warehouse environment, maintaining inventory, and in some locations, preparing food in a light‑prep kitchen.

• Owner: Take ownership of your assigned shifts including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment and other company assets.
• Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and facilitating smooth Dasher pickups.
• Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively, and serve as the point of escalation for daily operations.
• One Team One Fight: Support operations in both the warehouse and kitchen, assist with day‑to‑day tasks, and lead by example while engaging in professional, respectful interactions.
• Help Improve Operations: Contribute ideas to improve quality and customer experience.

• Self‑motivated, positive, and a team player with a great attitude to bring to work daily.
• Proven track record of success in food and beverage, warehouse, and/or retail environments.
• Physically able to lift up to 50 lbs as required, and able to operate a pallet jack and hand truck.
• Willingness to obtain and maintain a food handling certificate.
• High school diploma or GED equivalent; college diploma preferred but not required.
• At least 18 years of age.
• Organized and proficient with Google Docs and Google Sheets.
• Flexible schedule, available for various shifts as needed.

• Market‑competitive pay with opportunities for performance‑based increases twice a year.
• Paid time off (PTO) and sick leave.
• Health benefits starting Day 1 (medical, dental & vision).
• 401(k) match.
• Gym membership reimbursement up to $75/month.
• Monthly Dash Pass subscription with access to HBO Max and Lyft discounts.
• Employee Assistance Program.
• Career advancement opportunities.

Base Pay: $19.30 USD per hour (local‑specific).

We are an Equal Opportunity Employer. We consider all qualified applicants regardless of race, color, ancestry, national origin, religion, sex, gender identity or expression, marital or domestic partnership status, sexual orientation, age, disability status, or veteran status. We are committed to fostering a diverse and inclusive workplace and encourage individuals from all backgrounds to apply.

If you need any accommodations, please inform your recruiting contact upon initial connection.