Customer Service Representative
Job in
Cheektowaga, Erie County, New York, USA
Listed on 2026-03-01
Listing for:
Spectrum
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Interact with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more;
Troubleshoot and resolve technical issues related to cable and video services;
Represent Spectrum as the voice of the company and provide friendly, knowledgeable service;
Learn core TV products, services, and billing processes to provide timely customer service;
Work in an open, energetic call center environment and support customers to strengthen connections with Spectrum
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